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Customer service rep
$38k-48k (estimate)
Full Time 3 Weeks Ago
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Carolina TotalCare is Hiring a Customer service rep Near Concord, NC

Welcome to Carolina TotalCare, PA, a distinguished health and wellness facility deeply committed to transforming lives. We are currently seeking a dedicated individual to join our team as a full-time Customer Service Rep - Receptionist in the vibrant city of Concord, NC.

PAY, BENEFITS, AND SCHEDULE

Enjoy a competitive pay scale ranging from $15.00 to $18.00 per hour , along with comprehensive benefits. This includes :

  • 8 days of paid time off (PTO)
  • 6.5 days of holiday pay
  • Exclusive discounts on supplements
  • Paid training certifications
  • Monthly bonuses
  • Covered chiropractic healthcare
  • Additional therapies for yourself and your immediate family

Your workweek will consist of 4.5 days , from Monday to Thursday, with extended hours from 8 : 30 AM to 6 : 15 PM. Fridays offer a shorter day, concluding at noon.

Embrace a structured schedule that values your time and commitment.

YOUR ROLE

As a Customer Service Rep - Receptionist, your role is pivotal in ensuring the smooth operation of our health and wellness facility.

You'll handle various responsibilities, from answering phones and responding to emails with a welcoming demeanor to efficiently managing patient check-ins and outs.

Your tasks extend beyond administrative duties; you'll be the friendly face welcoming new patients, managing scheduling, and contributing to the overall flow of our office.

Engage in collaborative efforts with our providers, run internal marketing initiatives, and maintain an active presence on social media platforms.

Each day offers a unique blend of responsibilities, all centered around delivering exceptional customer service.

QUALIFICATIONS

  • High school diploma or equivalent
  • 5 years of customer service experience
  • At least 1 year of experience with Microsoft Office
  • Outstanding customer service, interpersonal, and communication skills

Additional schooling or certifications are preferred. Front Desk experience in a Chiropractic, Medical, or Dental Office is extremely helpful.

LEARN ABOUT OUR COMPANY

Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function.

We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies.

WE CAN'T WAIT TO HEAR FROM YOU!

If you are a dedicated individual with a passion for customer service and a desire to contribute to a healthcare team, we encourage you to submit your application today.

Our initial 3-minute, mobile-friendly application is designed for your convenience.

Job Posted by ApplicantPro

Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

06/21/2024

Show more

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The job skills required for Customer service rep include Customer Service, Communication Skills, Scheduling, Microsoft Office, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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