Spring into action and apply TODAY!

Carolina Family Services is calling all heroes to join our expanding team! If you have a passion for helping others and are wanting to join a team that fosters a fun, healthy, and balanced work culture, then CFS is the place for you! Be a part of a professional culture that is focused on high-quality care, professional development, and community involvement!

Who we are:

We are a growing private outpatient mental health practice that has helped change the lives of over 10,000 families in South Carolina. We provide a variety of services for children, adolescents, and adults ranging from individual and family psychotherapy, individualized treatment planning, emotional and behavioral support, medication management, and crisis intervention.

Summary of Position:

We are looking for a superhero who will be the ambassador of our practice for our clients, referring doctors, and our community. As a Front Desk Receptionist, you are the first point of contact with clients and will be responsible for the first impression we make. Our front desk staff supports our clients, parents/legal guardians, counselors, and administrative team with various clerical tasks. Our ideal candidate must be well-organized, dependable, punctual, work well with others and independently, flexible to work in other departments that may need assistance, and with the ability to work in a high-traffic front-office environment.

The position is part-time from Monday-Thursday from 2-8pm.

Benefits:

• Competitive Pay
• Weekends Off (Friday-Sunday)
• Advancement Opportunities
• Employee Recognition Program
• Paid Employee Social Events/Outings
• Community Engagement Opportunities

Job Duties:

• Warmly greet patients during check-in
• Update and verify patient demographic information upon check-in
• Ensure intake paperwork is completed and obtain any additional documents when needed
• Notify counselors upon patient arrival
• Check patient's insurance eligibility and collect patient payments while following company's policies
• Handle all phone correspondence, including answering incoming calls in a timely manner, responding to inquiries, routing calls to the proper person/department, or taking detailed messages
• Schedule patient follow-up appointments/reschedule appointments
• Prepare and file patient charts for the counselors
• Document all patient communication in the EMR platform in a timely manner
• Protect patients’ rights by maintaining the confidentiality of medical, personal, and financial information
• Check voicemails and incoming faxes periodically throughout the day
• Maintain the appearance and upkeep of the lobby, front desk, and bathroom
• Perform other duties or special projects as assigned

Requirements:

• A High School diploma or equivalent (required)
• At least one year of experience in a medical office setting (psychiatry/mental health practice is preferred, but not required)
• Previous experience with Medicaid insurance and billing (preferred, not required)
• Ability to multitask and a willingness to learn
• Excellent interpersonal and organizational skills
• Excellent computer skills. Must be computer literate with knowledge of Microsoft Office and EMR platforms (electronic medical record)
• Must work well under pressure and have excellent problem-solving skills
• Comes to work as scheduled and consistently demonstrates dependability and punctuality
• Must pass a background check

Follow us on Facebook and Instagram @carolinafamilyservices

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 24 per week

Schedule:

• Monday to Friday

Ability to Relocate:

• Spartanburg, SC 29306: Relocate before starting work (Required)

Work Location: In person