Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The Service Logistics Coordinator is responsible for ensuring that the return to ready process maintains efficiency by coordinating the logistics of machines and bulk between the yard, technicians, and customers or drivers. The Service Logistics coordinator is also responsible for maintaining the yard and bulk inventory in accordance with the Green Tag Ready process and 6S standards.

Essential Functions

• Inspect and check every machine going on and coming off rent in accordance with rental procedures and guidelines, documenting and filing all necessary paperwork.
• Interacts with customers, internal and external, drivers and other branches
• Work closely with the Rental Coordinators to provide fast, efficient service to our customers
• Properly match up machines with required bulk for each rental
• Ensures that bulk inventory is properly stored and records are accurate.
• Inspects returned machines for damages, fuel, hours and photographs any potential customer damages and loads into the iRental Inspect Application
• Inspects turned machines for Quality Control and updates statuses in iRental
• Ensures the Return-to-Ready process is adhered to including Rent Ready Tag program
• Keeps Rent Ready line/yard organized, including bulk and rental shop facilities
• Assists Rental Coordinator with daily delivery/pickup schedule, to include ordering permits, contacting customers when drivers are in route, and receiving equipment in iRental when the driver or customer returns a rented machine
• Helps in shop as needed with equipment washing, turns, repairs, etc.
• Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• High school diploma/certificate or equivalent.
• Minimum of three years of experience in a similar position.
• Ability to read, write, speak and understand the local language, reads and comprehends technical data/service manuals and writes legibly.
• Ability to lift a minimum of 70 pounds.
• Ability to stand for extended periods of time, perform repetitive bending tasks and achieve required torque specifications per manufacturer's repair procedures.

Computer Skills

Must have keyboarding skills.

Certificates, Licenses, Registrations

Valid driver's license

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#CarolinaCAT

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.