6 ImpACT Clinical Medical Case Manager Jobs in Austin, TX
Caritas of Austin is Hiring an ImpACT Clinical Medical Case Manager Near Austin, TX
Department: Programs
Reports To: ImpAct Housing Program Manager
FLSA Status: Non-Exempt/Full Time
- Work as a team member, interacting with staff, clients, and the mobile medical clinic to communicate and coordinate client care.
- Serve as primary point of contact between the team and the mobile medical clinic to coordinate clinic schedule.
- Triage medical needs to prioritize clients for available appointments with the mobile medical clinic.
- Support clients in attending medical appointments, obtaining prescribed medication, connecting with referrals for specialty care, and following through with orders for medical testing.
- Assist with hospital discharge planning and coordination of follow-up care.
- Provide client education and counseling around disease and medication management.
- Connect clients with services, resources, medical equipment and supplies available through Medicare, Medicaid, and MAP.
- Work collaboratively with the team to identify clients who meet disability criteria and need to submit a disability claim with Social Security.
- Initiate SSI/SSDI SOAR claim with each client by setting protected filing date and obtaining appointment as client’s designated representative for claim.
- Educate clients around each step of claim process to ensure understanding and cooperation among clients.
- Gather and review medical records and other application information to complete SSI/SSDI application.
- Complete interviews with clients to gather information required to complete SSI/SSDI applications.
- Write SOAR Medical Summary Report for individual applications.
- Accompany individuals to appointments at the Social Security Administration.
- Coordinate with mobile medical clinic and other providers to complete needed forms and assessments to submit with claims.
- Transport clients in personal vehicle as needed to attend appointments.
- Submit SSI/SSDI SOAR claim to Social Security and monitor claim throughout the disability determination process, communicating with Social Security and Disability Determination Services as needed.
- Assist clients whose claims are approved to enroll in Medicaid managed care program.
- Collaborate with team to refer clients to representative payee services as needed or required by Social Security.
- Participate in community meetings and training related to SOAR specific topics.
- Work creatively and professionally with other team members and Supervisor to determine best integration of activities and resources for clients within the agency and community.
- Engage in appropriate teamwork functions in order to provide a professional working environment and effective service delivery.
- Assist team with administrative tasks or special projects as needed.
- Manage case data by documenting client contacts, goals, and outcomes in the Service Point database system (HMIS) and maintain accurate records.
- Complete data entry and produce reports agency and grantor in an accurate and timely manner.
- Interact with people with diverse racial, cultural, and economic backgrounds, gender identity, and sexual identity and treat all community members with dignity and respect.
- Comply with all applicable training requirements.
- Comply with all company safety, personnel and operational policies and procedures.
- Comply with work schedule to ensure effective operations of Agency programs.
- Contribute positively as a member of a productive and cooperative team.
- Work cooperatively with all components of Caritas of Austin services.
- Participate in regular staffing meetings with other Caritas Housing Programs staff, monthly department meetings, and quarterly all-staff meeting.
- Perform other duties as necessary to fulfill the Caritas of Austin Mission.
- Basic knowledge of severe and persistent mental illness and substance abuse.
- Basic knowledge of Housing First, Harm Reduction, Motivational Interviewing and Stages of Change, Trauma Informed Care and Crisis De-Escalation.
- Ability to form partnerships in the community and seek out community resources.
- Strong oral communication and writing skills.
- Strong organizational, time management, and data management skills.
- Proven ability to work effectively both individually and as part of a team.
- Ability to multi-task and problem solve under pressure.
- Ability to provide positive customer service to challenging populations.
- Experience engaging with a diverse population and ability to respond appropriately to crisis situations.
- Ability to maintain professional boundaries and engagement skills with a challenging population and in non-traditional work conditions.
- Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for client rights and personal preferences are essential.
- Base Salary Range: $48,762-$58,822.
- Employer paid health, dental, vision, life, short-term disability, and long-term disability insurance for employees.
- 14 Paid Holidays per year.
- 20 days of accrued PTO in year one with increases up to 31 days per year.
- Retirement plan with employer match.
- Discounted Rates on Gold’s Gym and Legal Shield memberships.
- Mileage Reimbursement.
- Monthly Phone Stipend.
- Monthly Paid Parking for employees who office from the Downtown Location.
Job Summary
Full Time
Social & Legal Services
$84k-101k (estimate)
04/05/2024
06/03/2024
caritasofaustin.org
AUSTIN, TX
50 - 100
1964
BETH ATHERTON
$10M - $50M
Social & Legal Services
Related Companies
About Caritas of Austin
Caritas of Austin believes that when every person has a stable place to call home, they can realize their full potential and contribute to our community. We build wellbeing by making sure that people have a safe home, access to healthy groceries, jobs that provide a reliable living wage, and educational opportunities to learn life skills. All of us need a sturdy foundation and layers of support in our lives to thrive; thats what creates a strong community. Our innovative, personalized and proven approach to building wellbeing and ending homelessness creates a more vibrant Austin for everyone. ...OUR MISSION We prevent and end homelessness for people in Greater Austin. GET INVOLVED Volunteers are helping create a more vibrant Austin for all as they partner with staff members and clients to build wellbeing. Whether its serving a nutritious lunch, working with clients directly to achieve their life goals, or supporting staff members to make our programs even stronger, you are helping end homelessness together. Become a volunteer - work directly with clients, serve lunch in our Community Kitchen, or provide staff with administrative support: http://www.caritasofaustin.org/get-involved/volunteer Join our Community Advisory Board - we are always looking for diverse community professionals and leaders to promote awareness in the community, provide advisory support, and ensure long-term sustainability through resource development. Contact Amy Jackson, ajackson@caritasofaustin.org for more information. Join the Caritas team - View current job openings: https://www.caritasofaustin.org/who-we-are/careers/
More
Show less
Similar Jobs
Popular Articles
