-Job Summary
Primarily responsible for the smooth, efficient client journey; greeting, orientation to facilities, assigning lockers and guiding guests to the relaxation lounges. Also responsible for maintaining the cleanliness and order of the locker rooms, relaxation lounges and fitness facilities.
-Essential Job Functions

-Adheres to all Carillon Miami Wellness Resort standards for guest service.
-Takes ownership of guest problems or complaints and refers situations to a supervisor or manager if unable to fully satisfy the guests.
-Takes care of guest needs, ensuring that supplies are available and that the facilities are kept impeccably neat and clean, and in safe conditions at all times.
-Monitors guests, ensuring their safety by showing them proper use of facilities; Maintains the lounge and assists the guests in the lounge area.
-Restocks linen and laundry in all areas of the spa and transports soiled linens to the laundry facilities.
-Performs other job-related duties as directed.
-Provides assistance to guests in the operation of spa amenities and the basic operation of Fitness equipment.
-Maintains the order and cleanliness of group exercise studios and fitness equipment in all fitness areas.
- Monitors and maintains the entire facility, notifying Maintenance immediately when facilities need servicing.
- Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.