POSITION TITLE: Medical Assistant -MA Station

REPORTS TO: Medical Clinic Manager

FLSA STATUS: [ ] Exempt [ X ] Non-Exempt

COMPANY SUMMARY:

Caridad offers comprehensive medical, vision, & dental care for the uninsured and underserved children & families of Palm Beach County. More than 700 doctors, dentists, nurses, dental hygienists, as well as many others in the area of outreach & education give their time so generously to help our cause. The Caridad Center strives to ensure that the uninsured and underserved individuals and families of Palm Beach County receive our life-changing healthcare, education, and outreach programs. Caridad gives families a fighting chance to stay healthy and to get the proper medical, vision, & dental treatment. For thousands of people in Palm Beach County who come from all walks of life, Caridad is the only hope they will have for living a healthy life.

POSITION SUMMARY:

The Certified Medical Assistant at the back desk station is responsible for providing clinical and administrative support to ensure excellent quality of care in the medical department. The CMA creates a positive and welcoming atmosphere by greeting patients, visitors, and volunteers in person, on the telephone. The CMA additionally oversees the patient checkout process.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Manages check-out process daily in the Electronic Medical Record (EMR) system.
• Answers calls and notifies the attending provider or Medical Clinic Manager timely.
• Assigns rooms to volunteer providers and updates the sign in sheet as needed.
• Prints patient summaries, reviews orders, and follow-up instructions for patients.
• Answers patient questions as needed.
• Completes daily check and completes the back desk bucket and inbox.
• Performs EKGs and other testing.
• Manages and organizes incoming mail.
• Scans medical records and shreds confidential documents as needed.
• Tracks and restocks supply inventory.
• Secures and protects patient information and maintains confidentiality.
• Reports potential or suspected errors to the Medical Clinic Manager.
• Manages exam room cleanliness, organization, and replenishment.
• Cleans instruments as needed.
• Consistently completes duties neatly, accurately, and in a timely manner.
• Willingness to work with a team and have flexibility within the work schedule.
• Assist with translation as needed.
• Supervises back desk area and ensures area is continuously supervised.
• Complies with all practice procedures and government regulations.
• Other duties are as assigned.

QUALIFICATIONS

• Bilingual (Spanish/English) required.
• Trilingual (English, Spanish, and Haitian Creole) preferred.
• Medical Assistant Certification or equivalent preferred.
• High school diploma required.
• Strong knowledge of medical terminology.
• Two years of work experience in the medical or health-related field preferred.
• 2-5 years’ experience with an Electronic Medical Record system in a medical setting.
• Strong knowledge of medical laboratory principles, standards, and tests.

· Ability to work with diverse groups of people.

• Excellent time-management skills
• Organizational skills with focus on tracking patient care and improving patient flow.
• Intermediate knowledge of Microsoft Office (excel, word, and power point) required.
• Ability to comply with all HIPPA Regulations.
• Ability to perform work with great attention to detail.
• Must be able to work, a flexible work schedule; may include some Saturdays.
• Other Duties as assigned.

NON-DISCRIMINATION STATEMENT:

Caridad Center, Inc. does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Employee Policy and Procedure Manual. The Caridad Center, Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA).

This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Continued employment is dependent on availability of funding resources.

RACIAL EQUITY STATEMENT:

Caridad Center Inc., vows to be a reliable partner and a strong advocate in the advancement

of racial equity for marginalized individuals in our organization, and in our community at large.

We aim to bring awareness of social and institutional racism (in its many different forms), to our organization and our community, for clear understanding of the mission of our team. We seek to be diverse and inclusive of all races, ethnicities, genders, sexualities, and abilities both within our organization as well as the people we serve. We will foster a health system that addresses racial disparities and allows all individuals to receive equal treatment with positive outcomes.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Every weekend
• Monday to Friday

Work setting:

• Clinic
• In-person

Application Question(s):

• Are you Covid 19 vaccinated?

Experience:

• EMR systems: 1 year (Preferred)

Language:

• Haitian Creole (Preferred)
• Spanish (Required)

Work Location: In person