Account Specialist-Spare Parts: MacGREGOR- (FT Lauderdale, FL)

Salary: $50-60k/year

Who is MacGREGOR?

MacGREGOR is a world-leading provider of sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea.

MacGREGOR shapes the marine and offshore industries through the development, supply, and support of world-leading cargo and load handling products, services and solutions.

Working together with ship-owners, operators and builders, we innovate, design and develop solutions that last for a lifetime. Our work starts from understanding the industry landscape and our customers’ needs. It continues with designing value-creating solutions and providing lifetime support through on-site and remote services focused on maximizing safety and operational performance, and minimizing unplanned downtime.

MacGREGOR offers an EXCELLENT employee benefit's package including:

• Medical, Dental, Vision & Life insurance effective your first day of employment.
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (2X’s annual salary, max $300k) (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan –company matches first 6% of employee contributions into the 401K plan,
• 401k Plan- new employees are eligible to participate in 401k Plan on the 1st day of the month following 30 days of employment- plan participants are 100% “vested” immediately upon enrolling into plan
• Tuition reimbursement & Professional Development Assistance offered and more….

Shape your journey onboard and offboard with us

Purpose of Position:

• Based in the Fort Lauderdale area, this role requires a service minded and results driven individual.
• Daily customer contact to follow-up spare parts quotations and thereby increase quotation/order hit rates.
• Business segments include CRUISE, MERCHANT and OFFSHORE.
• Fully supported by Account Managers and Customer Experience personnel

Main tasks and Responsibilities:

• Follow up business leads from our spare part quotations to meet our targets and increase the hit rates together with our Account Managers.
• Become our customer’s main point of contact for spare parts quotes and build positive customer relationships that will generate future sales and customer satisfaction for our services.
• Our customers operate their assets globally which gives this job another positive but challenging dimension in the dialogue
• Frequent use of telephone, google meetings & email is expected and the preferred way of working.
• Occasional physical customer meetings, but business travel is not a requirement for this position.
• Collect and update relevant market and customer information in our CRM system.
• Be involved as a central part in the sales team developing and implementing sales tactics, budgets, and action plans to meet or exceed company KPIs (along with Account Managers and Regional Account Manager)
• Close cooperation with our internal organizations who are creating the spare part quotes and the Service teams for common leads, therefore being a team player will be crucial for success.
• Accept, execute and deliver other projects as assigned by management for the benefit of the company

What you’ll need to succeed

Education:

• Bachelor’s degree in engineering, marine, or business or other relevant technical/engineering education will be considered

Experience:

• 3-5 years’ experience in the shipping, cruise, merchant, offshore, or related business

Competencies:

• Fluent English written and oral
• SALESFORCE ( or similar CRM)
• GOOGLE suite (or similar),
• Work independently
• Team player

You will be a part of:

• By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries.
• We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of integrity, quality and safety\ o Integrity: Integrity steers our thinking, behavior and the way we nurture the relationships with our customers and our stakeholders o Quality: Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences. o Safety: Safety is essential in everything we do. Our customers can rely on us to put safety at the forefront of our designs, deliveries and services so they can run their operations without unpleasant surprises, and we all have a safe working environment.
• With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

Interested to Join?

Submit your resume to apply

MacGREGOR is a part of Cargotec

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimize the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads, crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

MacGregor is part of Cargotec Corporation. Cargotec's sales in 2018 totaled approximately EUR 3.3 billion and it employs around 12,000 people. www.cargotec.com

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Do you have account management, sales support, or customer service experience working with spare parts in any of the following industries: Shipping/Logistics; Offshore; Merchant Marine; Cruise Line; or related? If yes, how many years'?

Experience:

• Sales support: 3 years (Preferred)
• Customer relationship management: 3 years (Preferred)
• Business development: 3 years (Preferred)
• Sales strategy: 3 years (Preferred)
• Market research: 3 years (Preferred)
• Budgeting: 3 years (Preferred)
• Collaboration: 3 years (Preferred)
• Salesforce: 3 years (Preferred)

Ability to Commute:

• Fort Lauderdale, FL 33316 (Required)

Ability to Relocate:

• Fort Lauderdale, FL 33316: Relocate before starting work (Required)

Work Location: In person