Job Purpose and Impact

The Electronic Data Interchange Business Process Analyst will use process mapping and business process reengineering to contribute to the development, implementation and sustainment of process solutions. In this role, you will transform project objectives into operational improvement initiatives and work to achieve process excellency of the end to end business processes by developing a strong process culture, optimized solutions and sustained execution.

Key Accountabilities

• Partner with super users, stakeholders and data technology teams to drive process stabilization and optimization initiatives and support technology to enable business processes to meet growth and cost reduction goals.
• Collaborate with business process owners to implement and support process design and metrics for optimal execution and results.
• Lead and collaborate to support change with key super users, stakeholders and peers to ensure medium to high risk solutions are implemented successfully.
• Serve as a domain specialist to develop and lead business process initiatives with medium to high cost and risk, assuring project goals and objectives are attained and sustained while creating project insight for project and functional leadership.
• Provide expert level support as a consultant for business partners and super users related to initiatives and incidents including research, testing, training, change and documentation.
• Conduct meetings, research processes, collect data, analyze information and perform related tasks to handle process optimization change.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Demonstrated effective systematic problem solving experience including incident management.
• Minimum of four years of related work experience.
• SAP experience.
• MS Office experience.
• Ability to train end users.

Preferred Qualifications

• Continuous improvement methodology and skills.
• Understanding of how enterprise resource planning, business process management, customer relationship management and business intelligence tools operate.
• Knowledge of business process modelling notations.
• Demonstrated experience leading and implementing organizational change and process optimization.
• Knowledge of implementation strategy and approach to ensure minimal impact to the business and end users.