The importance of hiring Staff Software Engineer, Fulfillment Platform

As our Staff Software Engineer, Fulfillment Platform, you'll play a pivotal role in streamlining our entire fulfillment process. You'll lead the building and maintenance of crucial services related to inventory, supply chain, and order fulfillment, directly impacting the ability of caregivers to access the resources they rely on. This opportunity allows you to combine your technical expertise with a passion for supporting our community, directly shaping the future of Carewell's fulfillment infrastructure.

What you’ll do:

• Lead the building, maintenance, and optimization of essential fulfillment services, including inventory management, shipping, order routing, 3PL integrations - Implementing many of the features yourself while building out the team.
• Become SME on our 3rd Part Systems to create scalable, fault tolerant integrations
• Define the technical vision and roadmap for the Fulfillment Systems, ensuring alignment with business goals, operational efficiency, and the needs of our caregiver community.
• Collaborate with product managers, supply chain partners, and stakeholders to understand and translate requirements into robust, scalable, and integrated solutions.
• Design, develop, and deploy microservices leveraging Google Cloud Platform (GCP), Typescript, React, and modern toolchains, optimizing for performance and reliability.
• Work within existing Fulfillment systems that use PHP, Laravel, GraphQL, and MySQL
• Oversee the entire software development lifecycle for assigned services, including requirements gathering, design, development, testing, deployment, and maintenance.
• Foster a collaborative and knowledge-sharing environment within your team, promoting code reviews, continuous improvement, and technical growth.
• Stay up-to-date with the latest trends and technologies in supply chain management, logistics, cloud platforms, and web development.
• Proactively identify and resolve technical challenges and bottlenecks within the Fulfillment Systems.
• Contribute to the overall platform architecture and infrastructure decisions, considering integration with external systems and scalability requirements.
• Mentor and coach junior engineers, helping them develop their skills and expertise in fulfillment systems development.

KPIs: 

• On-time delivery of high quality software
• Happy, engaged, and enthusiastic team members
• 99.9% Uptime on critical systems

What you’ll need:

• 10 years of experience as a software engineer with a proven track record of leading and mentoring teams, ideally in a logistics or supply chain management context.
• 7 years of experience as a lead engineer or team lead, demonstrating successful leadership skills and the ability to motivate and empower others.
• 3 years of experience specifically in building and managing fulfillment systems, understanding their unique challenges and best practices.
• In-depth knowledge of Google Cloud Platform (GCP), including Cloud Functions, Cloud Run, Kubernetes, and relevant services for high-scale deployments.
• Expertise in Typescript and modern Javascript frameworks like React, Feathers, etc.
• Expertise with PHP, Laravel, and MySQL
• Experience with CI/CD pipelines and deployment tools like GitHub Actions.
• Familiarity with monitoring and observability platforms like DataDog.
• Experience with containerization technologies like Docker and Kubernetes is a plus.
• Excellent communication, collaboration, leadership, and problem-solving skills.
• Ability to prioritize effectively, manage multiple projects concurrently, and meet deadlines in a fast-paced environment.
• Passion for building high-quality software and a desire to learn and adapt to new technologies, with a focus on efficiency and reliability.

What we offer:

• Competitive compensation
• Health, Dental, and Vision insurance
• Short-term Disability and Life Insurance (100% employer-sponsored)
• Supplemental Life Insurance (employee-sponsored)
• 401(k) Retirement Plan
• 100% Remote
• Generous paid time off and 6 paid holidays 
• Employee discount