JOB DESCRIPTION
Summary:
The Medical Assistant assists the provider in routine patient care in the office setting. Working in concert with the physician/advanced practitioner, this team member fosters smooth and efficient patient flow. Duties are performed under the supervision of a licensed clinician and/or office manager. Performs with minimal supervision.
Essential Functions:
Assists Provider
Assures patients are worked up for provider visit timely and efficiently to include:
Obtaining accurate vital signs from the patient and reports abnormal findings to provider.
Accurately documenting patient's health history and reconciles medications.
Accurately completes patient information on laboratory orders and referrals.
Fills in logs and special forms.
Accurately utilizes medical equipment as trained.
Administers medications by oral, intramuscular, subcutaneous, intradermal, inhaled routes as directed by provider.
Assists in referral process.
Assists with procedures.
Assists with use and management of EHR.
Supports provider with completion of electronic order entry.
Assists providers with patient flow and management.
Enrolls patients in pharmaceutical assistance programs.
Lab support
Performs phlebotomy and lab collection as needed.
Prepares specimens for transport to performing labs appropriately.
Performs CLIA waived testing as ordered by the provider.
Follows policies and procedures.
Enters results per policies and procedures.
Reviews logbooks and reports monthly for accuracy and completion
Electronic Health Record (EHR)
Accurately and efficiently enters documentation into the EHR. Organize and/or facilitate support groups.
Ensures necessary patient medical information is available in the EHR prior to visit.
Demonstrates basic understanding of the EHR:
Make appointments.
Patient insurances.
Order entry and workflow.
Workflow dashboard.
Document and task management.
Problem flowsheets.
Troubleshooting documents in the clinical inbox.
Clinic Maintenance
Keeps exam rooms and treatment areas clean per infection control policy and procedures, as well as well-stocked.
Assists with ordering and maintaining medication inventory:
Appropriately logs samples and stock pharmaceuticals.
Checks for expiration dates and disposes of expired medications following policy.
Responsible for ordering and maintaining medical supplies.
Reprocesses and sterilizes medical equipment per established policies and procedures.
QI/QA
Actively participates in quality improvement projects.
Complies with center policies and procedures
Promotes and complies with NCQA PCMH standards of care.
Clerical Duties (assist as needed)
Performs clerical duties as directed by office manager:
Schedule appointments.
Takes phone messages.
Scans information into the electronic health record or EHR.
Performs patient registration functions.
Accurately pre-screens medical/dental records.
Assists with document management.
Supports patients with referral process.
Other
Performs other related duties as indicated or when requested by supervisor.
Always maintains use of universal precautions.
Completes daily/day end activities as assigned.
Completes all required trainings and attends meetings as assigned.
Protects/observes patient confidentiality per policies and procedures.
Assures translation, as needed, for non-English speaking patients.
Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations.
Minimum Qualifications: (Experience/Skills/Abilities/Education/Certifications)
High School Graduate or GED equivalent.
Graduate of an accredited medical assistant program.
Demonstrates good oral and written communication skills.
Ability to effectively interact with physicians, patients, and other staff members.
Possesses basic typing skills.
Demonstrates knowledge and ability to use Office 365 programs including Outlook, Word, and Excel.
Demonstrated knowledge of proper, safe, and efficient use of current office equipment/software.
Effectively uses the electronic health record.
Preferred Qualifications: (Experience/Skills/Abilities/Education/Certifications)
Two years of MA experience preferred.
Bilingual communication preferred.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk, often for prolonged periods; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and see, speak and hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Work Environment:
General medical clinic/office environment.
Supervisory Responsibilities:
None
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Medical specialties:
Ob/Gyn
Schedule:
Day shift
Monday to Friday
No weekends
Work setting:
In-person
Experience:
EMR systems: 1 year (Preferred)
Vital signs: 1 year (Preferred)
OB: 1 year (Preferred)
Language:
Spanish (Preferred)
License/Certification:
BLS Certification (Preferred)
Certified Medical Assistant (Preferred)
Work Location: In person