For more than 50 years, the nonprofit Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation. Ranked as the No. 1 rehabilitation hospital in Florida and one of the top 20 in the nation on U.S. News & World Report, Brooks operates two inpatient rehabilitation hospitals in Jacksonville, Fla., and a Center for Inpatient Rehabilitation in partnership with Halifax Health (Daytona Beach). Brooks also offers one of the region’s largest home healthcare agencies; more than 50 outpatient therapy clinics; the Brooks Rehabilitation Medical Group; two skilled nursing facilities; assisted living; memory care; and the Clinical Research Center, which specializes in advanced research to further the science of rehabilitation. In addition, Brooks provides many low- or no-cost community programs and services to improve the quality of life for people living with physical disabilities. For more information, visit BrooksRehab.org.

Responsibilities:

• Provide a positive patient experience through patient engagement
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Collect co-payments, co-insurance, and deductible at time of service
• Ability to multi-task in a fast paced environment
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Maintain communication with the center manager and provider relations specialist
• Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

• High School diploma or equivalent
• Successfully complete a data entry assessment
• Customer service experience preferred
• Medical terminology knowledge desired

Hours: Part-Time Monday - Thursday, 12PM-6PM

Location: 1172 W Osceola Pkwy, Kissimmee, FL 34741

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs