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Scheduling Coordinator -1
Career Transitions Boca Raton, FL
$81k-105k (estimate)
Full Time 0 Months Ago
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Career Transitions is Hiring a Scheduling Coordinator -1 Near Boca Raton, FL

The Scheduling Coordinator -1 is responsible for providing quality customer service on a timely basis and interacting with clients to ensure services are accurately scheduled. Responsible for communication and documentation between a wide customer base to include but not limited to, Insurance Carriers, Provider Offices, Attorney Offices and Injured Workers (Claimant)
Duties and responsibilities
  • Delivers quality Customer Service from initial request for service until completion of end product
  • Adheres to client protocols and jurisdictional regulations including appropriate documentation of same
  • Ensures all referrals have been entered and cases created accurately
  • Schedules exams with physician offices and enters date and times through office operating system
  • Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations.
  • Prepares and sends exam notification letters, cancellation letters, no show letters daily
  • When required, responsible for initiating and follow up of prompt pre-payment to providers
  • Coordinates ancillary services such as transportation/translation as requested, following customer protocol
  • Performs appointment reminder calls and appointment follow up calls as necessary
  • Contacts appropriate agencies or persons for the purpose of verifying information
  • Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols
  • Ability to efficiently and accurately manage high volume of emails in a timely manner
  • Communicates immediately with Supervisor with regard to any client concerns
  • Operates company software and equipment
  • Enters data by inputting alphabetic and numeric information into system via keyboard
  • Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail
  • Communicates using correct English, spelling, grammar, and punctuation
  • Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines
  • Proficiency with imaging/scanning documents
  • Maintains confidentiality and discretion as a general rule
  • Works effectively as a team contributor on all assignments
  • Interacts professionally with other employees as well as clients
  • Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics
  • Understands current URAC standards as appropriate to job functions
Qualifications
  • HS Diploma or equivalent
  • Proficient with MS Office Suite
  • Excellent communication skills-verbal and written
  • Ability to organize and prioritize work effectively
  • Ability to accept and apply constructive feedback

Job Summary

JOB TYPE

Full Time

SALARY

$81k-105k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

06/06/2024

WEBSITE

careertransitionpros.com

HEADQUARTERS

Tucson, AZ

SIZE

<25

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The job skills required for Scheduling Coordinator -1 include Scheduling, Customer Service, Communication Skills, Transportation, Organizational Skills, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator -1. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator -1. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Scheduling Coordinator -1 positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator -1, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator -1. You can explore the career advancement for a Scheduling Coordinator -1 below and select your interested title to get hiring information.

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