Director of IT

Position Overview
This is an opportunity for you to play a critical role at an impactful organization in Chicago, IL. As the Director of IT, you will be responsible for the IT systems and user support of the organization while working closely with various IT vendors and internal IT staff.

Responsibilities

• Manage the IT support processes including the reactive and proactive processes
• Manage the servers, network, workstations and remote access
• Ensure support processes are effective
• Define and implement system improvements
• Oversee and manage the Hosted Voice over IP telephone system
• Manage the on-premises audio visual systems and the wireless phone services
• Manage the IT system accounts and user permissions
• Coordinate the systems onboarding of new employees and the account deactivation when employees depart
• Support the users, and visitors, with audio/video in conference rooms
• Work with IT staff and the IT MSP to define and implement improvements
• Provide onsite assistance to hardware issues
• Manage the Azure data warehouse environment
• Serve as the internal infrastructure support consultant to projects
• Manage the Microsoft 365 online environment
• Manage the various IT system and service licenses
• Coordinate the purchase of IT equipment for various programs and projects
• Work with the cybersecurity vendor and manage the cybersecurity and identity management environments
• Oversee the in-building UHF radio system
• Manage domain names and registration
• Regularly communicate status and metrics to your supervisor
• Assist business units with completing cybersecurity evaluations and audits

Qualifications

• 10 years of IT Systems experience including 5 years of IT Support related experience
• Strong systems understanding including Microsoft Office 365, Active Directory, Windows Servers with VMWare, SharePoint, SQL, Windows Shell Commands. Microsoft Windows certificates and VMWare certificates are highly desirable
• Experience building proactive IT support processes to reduce IT incidents
• Enthusiasm for the mission of the organization
• Excellent written and verbal communication skills
• Ability to interact effectively at both a management level and to be an individual contributor
• Must dig in and solve problems
• Strong interpersonal skills across all levels of staff
• Eligible to work in the United States

Compensation

• Salary: $135,000.00 - $140,000
• Excellent benefits package that includes medical, vision, and dental care

Career Blazers Nonprofit Search maintains a broad focus so that your search can be thorough, and inclusive of all relevant options. We carefully consider your desired outcome, skills, and experience. The professionals at Career Blazers Nonprofit Search maintain your confidentiality and will not send your resume to a client without your approval.

Career Blazers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.