The Regional Director of Clinical Services will establish Care Options for Kids as the provider of choice for clients, caregivers and referral sources throughout the state of Texas by ensuring clinical compliance, nurse competence and education and Clinical Services Director oversight and management. Our mission is to proide high-quaity pediatric care to help children and familie live their best lives.

Primary Responsibiities include:

QUALITY -

• Develop, implement, and oversee company Performance Improvement and Risk Management programs including Infection Control, Biomedical Waste, Safety, Incident Reporting, Ethics and Grievances/Complaints in conjunction with the Clinical Services Regional Vice President, Compliance Regional Director, and the Clinical Education Area Director.
• Develop, implement, and oversee nurses’ orientation and competency program including initial, ongoing and remediation.
• Serve as a Back Up Safety Officer for the organization on absences of the Clinical Services Regional Vice President
• Assist with the implementation and roll-out of new technology initiatives as needed.
• Evaluate and provide recommendations for updates for clinical and operational forms and processes on an ongoing basis.
• Ensure company policies and procedures reflect compliance with current applicable laws, regulations, and accreditation standards.
• Ensure occurrence of consistent process implementation across organization.
• Collaborate with Healthcare Recruiter, Clinical Service Directors, Business Operations Area Director, and Business Operations Director to ensure adequate and timely recruiting in all markets thereby ensuring client coverage and minimizing overtime. Introduce new and creative recruiting strategies as needed to increase hires and maximize ROI.
• Maintain high level of communication with Senior and Regional leadership and Clinical Services Directors regarding pending clients, potential issues, new processes, etc. including leading weekly clinical department meetings.
• Work in conjunction with Senior and Regional Leadership, Director of Contract Development, Business Operations Directors and Clinical Service Directors to provide competitive advantages and maximize payer relationships.
• Continue to support and facilitate organization growth, specifically pediatric skilled agency business, by assisting Regional and Local Leadership.
• Maintain a high level of client and caregiver satisfaction by quick follow-up and resolution to escalated issues, appropriate matching of client needs and caregiver skill, etc.
• Be available during office hours for surveys and after hours for issues that arise.
• Identify any clinical or compliance gaps that exist and provide solutions to remedy.
• Assist with administrative duties such as needed.

CLINICAL COMPLIANCE –

• In conjunction with the Compliance Regional Director and Clinical Services Regional Vice President, ensure adherence to and compliance with all applicable laws, regulations, contracts, accreditation standards and policies and procedures of assigned offices.
• Assist with all surveys in assigned regions in conjunction with the Compliance Regional Director.
• Monitor and evaluate effectiveness of clinical processes, policies, and procedures.

MANAGEMENT –

• Hire, develop and supervise high potential Clinical Service Directors.
• Provide clinical and compliance mentorship, guidance and support to office and field staff of assigned region.
• Conduct counseling, coaching and annual performance evaluations for all assigned Clinical Service Directors and ensure they are properly supervising their field staff.
• Develop successor planning and staff development.
• Monitor, manage and oversee all assigned Clinical Service Director payroll and time off requests (PTO approval).
• Participate in budgeting or annual planning activities as requested.
• Submit all requested reports, action plans, etc. timely to management as requested.

OTHER RESPONSIBILITIES :

• Embody the Care Options For Kids promise of bringing love, light and laughter into the homes and communities we serve.
• Treat and communicate with clients, families, co-workers, referral sources and caregivers with courtesy, respect, and consideration.
• Maintain confidentiality of all clients, caregiver, and business information.
• Comply with all applicable laws, regulations, policies, procedures, and guidelines.
• Conserve resources by using equipment and supplies as necessary to perform job duties.
• Report to work as assigned or scheduled timely. Follow procedures for notification of absence or time- off requests.
• Maintain professional/technical competency and proficiency of job responsibilities by attending and participating in meetings, conferences and education programs as requested.
• Perform all job responsibilities with a friendly, positive, and collaborative attitude.

Job Type: Full-time

Pay: $110,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• RN: 5 years (Required)
• pediatric skilled home care: 3 years (Preferred)
• supervisory or management: 2 years (Preferred)

License/Certification:

• Texas RN License with BSN (Preferred)

Work Location: Hybrid remote in San Antonio, TX