Job Summary:

Under general supervision, this position performs a variety of administrative tasks to support colleagues and management pertaining to the credentialing processes of physicians and other licensed health care professionals of Care New England Health System (CNE).

Responsibilities:

• Sends, receives, and reviews initial applications and reappointment applications, and requests missing information.
• Tracks license and certification expirations to confirm renewals.
• Performs online primary source verifications, as directed.
• Updates the database in accordance with standardized workflows and data entry rules.
• Prepares verification letters, as directed.
• Performs administrative functions such as ordering supplies, scheduling meetings, preparing Medical Staff communications, attending staff meetings.
• Applies knowledge, expertise, sound judgment and consults with team members as necessary to resolve questions or concerns.
• Performs other duties as assigned.

Requirements:

• High School diploma or equivalent required.
• Two years office or administrative experience, preferably in the healthcare or medical field.
• Must be self-motivated, learn quickly, possess good organizational skills and able to multi-task.
• Must possess excellent verbal and written communication skills.
• Must possess excellent interpersonal skills, including the ability to deal effectively and collaboratively with staff, physicians, and other clinicians in a courteous manner.
• Must be proficient in Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook, Teams, etc.) and comfortable working with database software.
• Must be able to manage confidential and sensitive information with discretion.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.