We are looking to grow our professional Care Management Team!

Care Around the Block is a local and family-owned company that provides Care Management to older adults, partnering with them in their aging journey. Our objective is to assist our clients and their responsible parties in managing and navigating the issues they will face as they age through the process of assessment, care planning, and evaluation of care.

Summary: Responsible for providing quality professional care management services to all clients and their responsible parties adhering to the ALCA (Aging Life Care Association) Pledge of Ethics and Standards of Practice and the Company’s mission statements. Care management is defined as professional consulting which assists clients and their responsible parties with decisions related to aging, available services, and long-term care planning.

Classification: Non- Exempt, Hourly
Key Responsibilities:

• Act as an advocate for clients.
• Conduct care plan assessments to identify problems, eligibility for assistance, and need for services. The assessment may include medical history, current level of functioning, cognitive and emotional status, environment safety, and any financial or legal needs.
• Develop a plan of care that includes recommendations to increase client safety and enhance their quality of life and monitor all services to optimize client benefits. Implement, monitor, manage and update the care plan.
• Offer referrals to medical, financial, or legal specialists.
• Ensure there are no inappropriate placements, duplication of services, and unnecessary hospitalizations.
• Assist with transition to an appropriate facility/program and ensure member is in the correct program.
• Act as a liaison and ensure coordination of communication between all physicians, clients, and their responsible family. Communication must be completed within 24 hours.
• Performs all activities related to contracted services per contracted intervention protocol to achieve program goal utilizing tele-health platform/software and proprietary data management system as assigned.
• Responsible for assisting clients and their responsible parties in managing and navigating the issues they will face in the healthcare community and connecting them with resources.
• Experience with community resources related to social determinates of health, for a varied population (i.e., Medicare, Medicaid, Community resources, etc.).
• Ongoing monitoring of clients’ health status and well-being.
• Provide ongoing consultation and support to clients and their families and crisis intervention as needed.
• Educate the client and/or family on aging issues, health, and life choices. Provide consumer education as needed.
• Complete documentation requirements accurately, efficiently, and effectively within 24 hours.
• Meets and maximizes referral retention and productivity.
• Participate in staff and training meetings.
• Comply consistently with established time standards and deadlines.
• Participate in Care Management On-Call Rotation
• Complete additional tasks as requested by supervisor.
• Responsible for adhering to company mission, philosophies and all policies and procedures.
• Responsible for professional behavior on behalf of clients and in all community venues. Promote and represent the Company whenever an opportunity arises.

Qualifications:

• TN Licensed master's level Social Worker, LCSW preferred.
• Minimum of 3 years of experience in local human service or medical field, and resources regularly used by older adults (i.e., Medicare, Medicaid, Community resources, etc.) in your community.
• Reliable transportation and vehicle insurance.
• As many of the Care Manager duties will be performed from a home office, must have high-speed internet access and the ability to work in a private environment for HIPAA (Health Insurance Portability & Accountability Act) compliance.
• Computer proficiency in Microsoft Word, Excel, and Outlook. Must be technologically adept and able to learn new software.
• Ability to pass a Criminal Background Check, Drug Screen, and DMV Check at hire and randomly as required by company policy. Maintain insurability per company policy.

Care Manager Benefits:

• Medical: Health, Dental, Vision insurance
• Life and disability insurance
• 401(k)
• Paid Time Off
• Cell phone reimbursement
• Mileage reimbursement
• FREE telehealth coverage for you and your dependents
• Weekly Pay
• Opportunities for growth
• Team oriented & great company culture.

Learn more about Care Around the Block and our team on our website at www.carearoundtheblock.com

Physical Demands: Must be able to sit for long periods, stoop, lift, and bend effectively to be able to perform the above-listed Job Duties & Responsibilities. Must be able to lift 25 pounds. Must be able to sit in a car and drive, sometimes for several hours per day.

Work Environment: This job operates in a professional office environment and extends into clients’ homes. May be required to perform certain duties from a home office.

Travel: Primarily local during the business day, although some out- of- area and overnight travel may be expected.

Other Duties: Please note this job description is not designed to cover or contain comprehensive listings of activities, duties, or responsibilities that are required of the employee for this job.

AAP/EEO Statement: Choices in Senior Care is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex (including pregnancy), religion, age, national origin, or ancestry, physical or mental disability, genetic information, medical condition, military status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.