As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

• 120 locations and growing, along with vast virtual coverage

• 1 million patients to-date

• 2,000 caring clinicians and support staff serving their communities

• Backed by investors such as CVS Health Ventures and Blackstone Horizon

The Medical Receptionist position is responsible for greeting and registering patients, as well as administrative tasks and procedures that support an exceptional patient experience. This role offers the opportunity to see how an urgent care operates and work alongside a team of dedicated healthcare providers. This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multitask, think on your feet and work independently. We are looking for someone who is patient focused, empathetic and positive. This role is critical to the entire patient experience. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays.

​​Location: 573 Worcester Road Unit #2 Framingham, Massachusetts 01701

Hours of Operation: Mon, Thur, Fri 8:45pm-7pm

Schedule: Full-Time

What You'll Do

• Be the first and last interaction with our patients.
• Verify insurance and collect copayments.
• Be the first and last interaction with our patients
• Work collaboratively on projects with clinical leadership to enhance the patient experience.

• Familiar with Apple products, including iPads and Macbooks.
• Able to remain focused and calm during stressful situations (high volume of patients that walk in and need to be registered, calling 911 and directing paramedics to patients that must be sent to the ER etc).
• Experience and familiarity with medical insurance (understanding of costs, deductibles, copays, coverage) preferred. 
• Computer skills required; working knowledge or willingness to learn Google Suite mandatory, and must type 30 wpm.

• High school diploma or equivalent.
• At least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting or three (3) years of related customer-service experience.
• Must be able to multitask effectively; critical time management skills necessaryUnderstanding of basic healthcare terminology.
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alikeExcellent customer service skills.

Perks

• Forward-thinking, transparent, and inclusive company culture

• Competitive salary, with weekend and holiday increased pay

• Paid time off, paid sick leave, learning time off

• Comprehensive benefits package effective day one, including medical, dental & vision insurance

• 401k with employer match and pre-tax commuter benefits (transit and parking)

• Paid Sabbaticals at eligible time of service milestone years

• FSA, HSA, and dependent care options

• Employee referral bonus program, employee resource groups, and professional development

• Company provided high quality scrubs

*All benefits dependent on role and eligibility

All candidate email communication will be done through an @carbonhealth.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact people@carbonhealth.com.

Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we meet patients where they are by delivering care across a variety of access points, including in-person clinics and virtual care. Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.