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Description
POSITION TITLE: CLIENT SERVICES SPECIALIST (Non-Medical Case Manager)
REPORTS TO: Clinical Supervisor
SUPERVISES: N/A
**This position does offer a hybrid work schedule, where some work is done remotely from home, some in office, and some out in the community.
**This position does not require a social work license.
POSITION SUMMARY:
This position provides intervention and case management services for HIV individuals and their family members. Client Service Specialists must adhere to standards of care as set by Caracole, provide HIV-related teaching, facilitate access to case management, medical care, medication access, oral health care, psychosocial support and referrals for a broad range of services.
RESPONSIBILITIES:
Requirements
QUALIFICATIONS:
Bachelor’s degree in social work or related field with at least six months experience in a social service setting, or equivalent experience. Knowledge about HIV/AIDS service networks, entitlement programs and other community services. Proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals.
REQUIRED SKILLS:
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
This hybrid, hourly position includes time spent working in office, remote at home, and in the community. Work is generally 9-5 M-F. The employee is frequently required to sit, stand, walk, talk, hear; use hands and fingers, handle or operate objects, operate a telephone, fax machine and computer. The employee is frequently required to move throughout the building and to other sites in the community. Some site visits may involve stairs. Employee must have reliable transportation and ability to drive to other sites and meetings as needed. Must have driver’s license, insurance and vehicle in order to transport clients. The employee must be able to lift and/or move up to 25 pounds. COVID 19 vaccination (or waiver) required upon hire.
SALARY AND BENEFITS
This position is full time, hourly: $20.91/hr (approx. $43,500 annually). Benefits include Medical, Dental, Vision, free Life and Disability Insurance, free EAP Services, and a 401K with a company match. We are a progressive, dynamic human services organization and a great place to work!
Reflective of our strategic and client needs, we are proactively seeking a diverse applicant pool including applicants who are African American, English as a Second Language speakers, immigrants, veterans, LGBTQ , individuals with disabilities and/or people with lived experience of HIV or homelessness.
Full Time
Skilled Nursing Services & Residential Care
$71k-88k (estimate)
07/01/2023
05/19/2024
caracole.org
CINCINNATI, OH
25 - 50
1987
Private
LINDA SEITER
<$5M
Skilled Nursing Services & Residential Care