Purpose :

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties :

• Greet and check-in guest
• Assist guests with; collecting payments / pre-authorize payments; making reservations for entertainment, lodging; and / or planning itineraries for shows, attractions, and restaurants
• Run and prepare reports opening and closing
• Answer phones
• Communicate all pertinent and required information / reports for Management (DOS, DOM, , Admin. Manager, etc.)
• Coordinate with Sales Manager on any additional gifts to be issued for New Owners
• Prepares count and profiles of tours for the entire day
• Updates numbers to Sales Managers as more tours are added
• Communicates with Admin Manager or Leads with unusual tours / gifts
• Maintains clean lobby, stocks magazines or literature
• Other duties as assigned

Job Requirements

• High School Diploma / GED
• Prior Administrative experience

Benefits :

• Medical, Dental, Vision
• 401k
• Employee Travel Perks

Shift :

• 40-hour work week
• Weekend availability is a must

Last updated : 2024-04-19