Capital Data Inc – Job description

Job title: Project Manager

Work Location: Brookfield, WI – Supporting all Capital Data Locations (Milwaukee, Madison, Appleton)

Division/Department: Professional Services

Reports to: Director of Project Management

• Full-time
• Nonexempt

Essential Duties and Responsibilities:

The Project Manager is responsible for all aspects of Capital Data’s project management and customer engagements for our Professional Services division. This position will report directly to the Director of Project Management and will be a key role in supporting the growth and customer satisfaction of our customer offerings.

Duties:

Project Management:

Provide project management for all customer facing engagements as assigned by the Director of Project Management.

Act as a point of contact for Capital Data engineers and solutions architects for all assigned projects and tasks

Act as a point of contact for Capital Data sales including lead sales rep and inside reps.

Setup the project lifecycle that includes but not limited to:

• Design
• Architect
• Deploy
• Maintain
• Continuously Improve

Act as a risk manager for all assigned projects.

Maintain customer satisfaction throughout the project and task lifecycle.

Provide documentation that includes but is not limited to for all projects:

• Project Charter
• Project Scope of Work
• Project Resource or Stakeholder Roster
• Project Risk Management
• Project Work Breakdown Structure
• Project Architectural Design as provided by Capital Data’s Solutions Architect teams
• Project Lessons Learned
• Project Close Documentation

Engineering Services and Solution Architect Assistance:

With collaboration between solutions architects and engineers -- act as a point of contact to validate configurations between the two teams

Prepare internal kickoffs between architects and professional services engineers

Conduct and present project management reports to team on a regular basis

Conduct and present internal calls, collaborating all professional services staff members

Be responsible for support call alignment for resources in regional offices

Be a value-add employee by uncovering additional opportunities within existing and new customers

Professional Development and Services:

• Complete training certifications as required
• Assist the PS team with delivery as demand requires

Additional Responsibilities:

• Be available to offer services and skillsets beyond project management
• Be available and responsive to new technologies
• Be available and responsible for tasks assigned by the Director of Managed Services and/ or Leadership teams

Additional Requirements:

• Ability to travel and work from customer locations across WI and IL.
• Ability to work unsocial hours on an as needed basis.
• Ability to work with cross-functional teams
• Ability to collaborate remote and be available off hours
• Ability to take lead on project engagements and provided accurate reporting to peers

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly bonus

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Weekends as needed

License/Certification:

• PMP (Preferred)

Ability to Relocate:

• Brookfield, WI 53005: Relocate before starting work (Required)

Work Location: Hybrid remote in Brookfield, WI 53005