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Universal Associate - Capital City Bank - More than your bank. Your banker.
Hours:
Monday - Friday 40 Hours
General Summary
The Universal Associate (UA) position provides prompt, efficient and friendly service to clients. This role assists clients with their banking needs, which may include introducing clients to technology. Provides information about Bank products and services as well as identifies opportunities through conversations to satisfy clients’ and prospective clients’ financial needs and goals. Follows established policies and procedures.
A Universal Associate will be responsive to both Personal Banker and Teller needs of clients.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities Are Reflective of a Universal Associate and Not Necessarily in Order of Frequency or Importance:
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through 1-2 year’s work experience and/or a combination of work and education. Experience in client service, sales, cash handling is required.
Education
High school diploma or equivalent. Relevant client service and referral experience may substitute for the education requirement.
Working Conditions
Capital City Bank associates are our greatest asset. We offer the following benefits
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOe.ES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Full Time
Banking
$30k-36k (estimate)
04/29/2024
07/11/2024
ccbg.com
TALLAHASSEE, FL
500 - 1,000
1895
Public
MICHAEL HUTCHISON
$200M - $500M
Banking
Capital City Bankprovides commercial and retail banking products and services.