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Lead Teller - Capital City Bank - More than your bank. Your banker.
Hours :
Monday - Friday 40 Hours
General Summary
This is an entry level supervisory position that manages Teller associates in conformance with established Bank policies and procedures.
Responsible for the efficient operation of the Teller area. Ensures clients are served promptly and the Teller line balances at the end of each day.
Provides leadership in delivery of consistent, predictable and exceptional client experiences and refers additional services and products to clients.
Partners with Client Experience Manager, Internal Control Specialist (ICS) and Regional Experience Manager (RXM) to achieve service and sales goals of office.
Responsible for own Teller drawer.
Lead Teller I will manage or have oversight of 3 or less associates working in the teller capacity.
Lead Teller II will manage or have oversight of 4-6 associates working in the teller capacity.
Lead Teller III will manage or have oversight of 7 or more associates working in the teller capacity.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities
Complies with Training Check List, Teller Certification Check List, and Accountability Chart.
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times.
Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through post high school education with 2 years supervisory or 1 year management experience.
Education
High school diploma or equivalent. Relevant experience may substitute for the education requirement.
Working Conditions
EOE / Protected Veterans / Disabled / Drug Free
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.
Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT . This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time.
This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Last updated : 2024-05-21
Full Time
$32k-38k (estimate)
05/23/2024
06/01/2024
The job skills required for Lead teller include Leadership, Products and Services, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead teller positions, which can be used as a reference in future career path planning. As a Lead teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead teller. You can explore the career advancement for a Lead teller below and select your interested title to get hiring information.
If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Teller job description and responsibilities
A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.
01/14/2022: Norwich, CT
Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.
02/13/2022: Chattanooga, TN
Lead tellers must be able to manage multiple tasks at once while maintaining an eye on the big picture.
03/06/2022: Paramus, NJ
They may also be responsible for the training of new tellers and the supervision of tellers on their shift.
03/04/2022: Rochester, NY
Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.
03/15/2022: Milwaukee, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Teller jobs
View more details on Lead Teller salaries across the United States.
01/11/2022: Stamford, CT
Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
03/05/2022: Rock Island, IL
Add any relevant awards or achievements.
03/13/2022: Greenville, SC
Volunteer for more responsibility.
02/28/2022: Gainesville, FL
Good and accurate cash handling skills will help lead tellers to be successful.
03/27/2022: Raleigh, NC
Step 3: View the best colleges and universities for Lead Teller.