Capgemini is seeking a ServiceNow CSM Developer with extensive technical and hands-on experience that includes an excellent track record of successful deployments for external customers.

As a Platform Developer, you design, configure, script, and be responsible for the technical solution on the ServiceNow CSM in order to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution.

The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc..

Minimum of 5 years of ServiceNow development experience, as detailed above

Implement and Configure a broad range of ServiceNow Applications, such as CSM, ITSM, ITOM, HR, SecOps, GRC, and Employee Center

Design / Develop ServiceNow Tables, Fields, Forms and Access Controls

Solid understanding with creating Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.

Use JavaScript to develop solutions for requirements that can not be satisfied through configuration

Troubleshoot and repair common configuration issues

Create Scoped Applications using Studio

Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine

Build data sets and transform maps for importing data from other sources into ServiceNow

Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub.

Document all technical work for purposes of knowledge transfer

**Additional Qualifications:**

Minimum 3 years IT related experience

CSA Certification required

ServiceNow Implementation Specialist certification is a plus

External Client consulting experience highly preferred

Experience working in an Agile development environment is strongly preferred

Experience leading multiple projects simultaneously.

**Life at Capgemini**

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

**About Capgemini**

Capgemini is a global leader in partnering with companies to transform and lead their business by harnessing the power of technology. The Group is guided everyday by its purpose of igniting human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, motivated by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of 22 billion.

Get The Future You Want | www.capgemini.com

**Disclaimer**

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:** _Infrastructure_

**Organization:** _CIS US P&C_

**Title:** _Sr. ServiceNow CSM Developer_

**Location:** _GA-Atlanta_

**Requisition ID:** _074394_

**Other Locations:** _US-IL-Chicago, US-TX-Dallas_