Duration: 6 months

Job Description:

• Operational, Integration, Build and Manage Support
• Create and maintain documentation, including solution requirements specifications, application configuration and operational runbooks
• Support in systems integration, webservices, backend infrastructure, cloud security, and build / release engineering.
• Support build, manage, automate and administer applications, tools and services
• Gather and analyze business requirements from stakeholders.
• Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps.
• Monitor project progress and provide regular status updates to stakeholders.
• Participate in testing and quality assurance activities to ensure that solutions meet business requirements.
• Customer support and ticket tracking/resolution
• Participate customer facing support
• Create, update and complete support tickets and Jira's

Applications supported (10): 4 of which are considered Critical Firm applications

• Hitachi ID Privileged Access Manager
• LastPass
• RSA Archer
• CCure 9000
• Anvil TripHub,
• BitSight
• Conventus Northstar
• Security Training Site
• ExaqVision
• MIR3 Emergency Notification System

Skills: Skill level

• mid range
• familiarity and experience with
• PowerShell
• SQL scripts (creation and modification)

The Capgemini Freelancer Gateway is enabled by a cutting-edge software platform that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.