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Salesforce Technical Lead
Capgemini Atlanta, GA
$141k-161k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
Save

Capgemini is Hiring a Salesforce Technical Lead Near Atlanta, GA

About DCX – Digital Customer Experience
The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.
We are a leader in customer experience (CX). Our holistic approach and breadth of experience enables companies to transform their business and transform the customer lifecycle. We implement technology, provide support and strategy for marketing, sales, service and commerce solutions.

We work with several large B2B, B2C and D2C brands, delivering amazing results for clients including the cosmetic, entertainment, pharma, retail, manufacturing, energy, and telecommunication industries.

About Our Culture
Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.

Join us to get the future you want!

Must Have
  • 2-5 years experience as a Salesforce Business Analyst/Administrator.
  • Salesforce Sales Cloud certification and hands on experience with configuration.
  • Salesforce Certified Administrator or Developer required.
  • Experience gathering requirements and building custom Salesforce applications
  • Experience with Service cloud
Nice to Have:
  • Lightning, Field Service, Visualforce, Apex experience is a plus
  • Data management capabilities.
  • Agile experience a plus
Role Description:
  • Work with clients and end users to gather, understand and define business requirements
  • Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality
  • Create customized reports and dashboards to visualize key business metrics
  • Maintain database integrity and accuracy via data cleansing, data uploads and data exports
  • Assist with release evaluations including defining scope and priorities for system initiatives
  • Maintain all system documentation and SFDC policies/procedures
  • Troubleshoot production issues in a timely manner and provide internal support when needed
  • Work with end users during User Acceptance Testing (UAT) and regression testing to accurately prioritize defects and re-test resolved issues
  • Oversee integrated business applications and ensure they function
Applications Consultants have expertise in a specific technology environment. They are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions (e.g. SAP, ORACLE). These roles also require functional and methodological capabilities in testing and training.
Required Skills and Experience:
You focus on building solutions and on maintaining, optimizing and improving a client’s applications and systems. You contribute to a business and technical blueprint and customize the respective Software Package Core Module. You may also be responsible for unit testing, contribute to integration testing, and/or be responsible for the design and delivery of end-user training.
  • Qualification: 3-7 years (2 years min relevant experience in the role) experience, Bachelor’s Degree.
  • Certification: Should have or seeking SE Level 1.
  • Should be proficient in Package Configuration.
  • Should have progressing skills in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management

About Capgemini

A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.

Visit us at www.capgemini.com. People matter, results count.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$141k-161k (estimate)

POST DATE

04/22/2023

EXPIRATION DATE

05/14/2024

WEBSITE

capgemini.com

HEADQUARTERS

ROSEMONT, IL

SIZE

>50,000

FOUNDED

1967

CEO

RAYMOND J SPENCER

REVENUE

$1B - $3B

INDUSTRY

IT Outsourcing & Consulting

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About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative worl...d of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of 16 billion. Get the Future You Want | www.capgemini.com More
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