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Department : Food and Beverage
Position : Terrace Restaurant General Manager
Reports To : Assistant General Manager
Supervisory Responsibilities : Supervisors, Servers, Bussers, Hosts, Service Bartenders, food runners
Position Overview : Develop, implement, and maintain quality standards for the restaurant, including supervision and direction of service staff.
Ensure excellent customer service.
These duties may be described as, but not limited to :
Train, supervise, counsel and discipline service staff for the efficient operation of restaurant. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
Schedule and direct staff in their work assignments.
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant. Maintain communication with all departments to ensure customer service needs are met.
Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Work with executive chef to verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
Give guidance toward improvement and make necessary adjustments for consistency.
Maintain profitability of restaurant to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse).
Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles, and reaching overhead.
Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures.
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with The Pridwin’s rules and regulations for the safe and effective operation of the hotel’s facilities.
Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Provide direct service to guests as needed, including, but not limited to, serving and bussing tables, seating guests, bartending, and general clerical / cashier duties.
Required Knowledge, Skills, Abilities :
however, must be able to work in extreme temperatures like freezers (-10º F) and kitchens ( 110º F)
Minimum Qualifications :
Last updated : 2024-05-14
Full Time
$59k-92k (estimate)
05/16/2024
05/16/2024
caperesorts.com
CAPE MAY, NJ
50 - 100
1989
VIRGINIA E HEIM
<$5M
We are a family of hotels providing welcome; offering superior service and impeccable standards in settings that are relaxed yet elegant, luxurious yet fun, building loyalty, value and tradition for our guests, community, employees and partners. More than 25 years ago Curtis Bashaw renovated and opened a small seaside hotel called The Virginia in Cape May, New Jersey. Comfortable, sophisticated and appropriate to its historic seaside setting, The Virginia has become recognized as the finest hotel in New Jersey and recently was named as one of the top 25 hotels in the United States by Cond Nast... Traveler. In 1995, Mr. Bashaw teamed up with Craig Wood and formed Cape Advisors to acquire the iconic Congress Hall and restore it as the heart and soul of Cape May. Their partnership has spanned 20 years with Craig focusing on New York residential development and Curtis on hospitality. New projects soon followed, including the Beach Shack, Sandpiper and Star Inn in Cape May and the 67 room Barons Cove in Sag Harbor which opened in May of 2015. To view available positions, vist http://www.CapeCareers.com.
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The job skills required for Restaurant general manager include Food Service, Customer Service, Bartending, Cost Control, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant general manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant general manager. Select any job title you are interested in and start to search job requirements.
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Familiarity with restaurant management software, like OpenTable and PeachWorks.
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