Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Nursing Quality Job Family Clerical Work Shift Days (United States of America) Summary Is responsible for receiving, entering, maintaining, interpreting data, as well as distribution of information. Assists in coordination of all data from Quality, Patient Safety, and Infection Control. Processes all documents for adjustments to appropriate files and departmental personnel. Manages the overall clerical operation of the department. Organizes, processes, files, and retrieves departmental program files and records to aid in interpreting, implementing, and facilitating departmental and Health System policies and procedures. Promotes a positive and professional image of the department and Cape Fear Valley Health System. Performs duties and responsibilities in a manner consistent with the mission and vision of Cape Fear Valley Health System. Education and Formal Training: High school graduate required. Associate degree preferred. Work Experience: At least two (2) years’ experience in a secretarial/administrative field. Healthcare experience desired. Experience with Microsoft Office Suite. Knowledge, Skills, and Abilities: Possesses a working knowledge of computer software including databases, spreadsheets, graphics, and word processing. Has successfully completed and possesses working knowledge of medical terminology. Confidentiality is of utmost importance. Works with sensitive information and materials. Verbal ability is needed to comprehend and communicate effectively with all levels of hospital staff. Has ability to work with the public and ensuring that the office functions properly. Work involves a variety of changing activities. Has ability to collaborate with people in a tactful, diplomatic manner. Physical Requirements: Must be able to see, hear, read, and have manual ability to use telephones, computer keyboard and gather reports from other departments as needed. Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.