POSITION: User Experience Designer

FULLTIME/PARTTIME: Fulltime

LOCATION: Charlotte, NC
(open to New York NY, Boston MA, San Fransico CA & Pennington NJ)

SCHEDULE: 40HRS M-F 8:00- 5:00pm EST (hybrid, 3days onsite)

Contracted: 07/08/2024 - 12/31/2024

Pay Rate: $88.02 - $78.33 an hour paid weekly.

(pay is based on level of experience and location market)

What you’ll do in this role
You’ll write clear, concise, human-centered content for a variety of touchpoints: website pages, applications, emails, and notifications & alerts, to name a few. Being comfortable working with content management and design systems is a big plus. You’ll also:
• Make sure your content blends seamlessly across our digital products while you apply our existing style, brand, and tone guidelines
• Collaborate with multi-disciplinary product designers to present compelling imagery and language that helps customers complete tasks through engaging narratives
• Create content every step of the way – from early ideation to digital delivery, including content value propositions, content design deliverables, and final copy for comprehensive specifications, prototypes, and content management systems
• Digest content, design, and business requirements quickly and use them to guide your work
• Willingly take on the challenge of writing and revising until all stakeholders are satisfied
• Work on a few projects at once, managing your time, keeping up with evolving details and meeting or managing stakeholders’ expectations
• Engage effectively with people across the bank, partnering with a diverse set of project stakeholders including product managers, engineers, and business partners
• Accept feedback from a diverse group of business, delivery, tech, accessibility, and control partners while courteously defending your word choices and content approach
You’re a person who has (required skills)
• 5 years of industry experience as a content designer, content strategist, UX writer or copy writer
• A record of working with cross-functional product development, content, and design teams to ship customer-facing digital products
• Experience writing and shaping many kinds of content across system, user, ecommerce, and transactional experiences, including copy for apps, responsive web, and websites
• A working knowledge of the AP Style Guide and WCAG 2.1 standards with a keen eye for typos
• The ability to contribute to and follow editorial and tone standards
• A portfolio of work samples that you’re proud to share
• A solid understanding of human-centered design and rapid ideation processes (e.g., Agile, Lean UX)
• Experience using SEO guidelines as well as quantitative and qualitative data to inform and inspire content choices
• A working knowledge of common content management systems
• Proofreading or editing experience
And you are a person who:
• Solves problems without being asked
• Brings a strong work ethic to every project
• Resolves issues effectively and calmly
• Achieves results and manages time well
• Builds and nurtures strong relationships and fosters a diverse and inclusive environment
• Loves to learn and has an aptitude for new design and technology skills
• Demonstrates strong listening, communication, and presentation skills
• Adapts quickly and positively to change
You’ll be better prepared if you have (desired skills)
• Experience collaborating through Sketch, InVision, and other common design tools
• A solid understanding of the differences between long and short form copy (think site pages vs. mobile apps)
• General knowledge of AI and its applications
• Familiar with writing and managing content for Conversational UI and Voice UI systems
• Financial services experience
• Experience with Jira, Confluence, Content Management Systems (CMS), and design systems
TOP 3 Must Have:
1. 5 years of industry experience as a content designer, content strategist, UX writer or copy writer
2. Proficient with InVision
3. Experience writing and shaping many kinds of content across system, user, ecommerce, and transactional experiences, including copy for apps, responsive web, and websites
Travel is possible: Possibly 5% to project meetings in a TBD US location.

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs
• Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com