Overview

Complete all projects per customer’s requests within established time frames. Maintenance of all scanning equipment and work-space is necessary. Resolve minor technical problems (when there are paper jams or scanning output is not up to par). May also perform other related duties as required.

Responsibilities

· Coordinate, prepare, process projects for document scanning, electronic conversion, indexing, stamping; Check specifications on the request form for accuracy, quality and time requirements

· Upon completion of processing documents/ electronic files quality check production and then output to the client’s specified delivery media. i.e. single page/ multipage tiff, OCR, PDF, email, CD, DVD, load files etc

· Duplicate and label DVD’s, CD’s using the labeling format specified by the client within the requested timeframes

· Complete blowback requests per client’s requirements accurately, efficiently, with in the specified time requirements

· Maintain scanner quality (i.e. cleaning lens, reporting mechanical failures). Maintain required levels of quality and rates of production

· Log in/out boxes for scanning. Record objective and bibliographic information as appears on documents; Create bar codes for documents. Follow document preparation procedures

· Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

· Perform other duties as requested by Manager, Assistant Manager and Supervisor

May at some time perform the following:

· Process outgoing mail and packages

· Send, receive and deliver faxes

· Provide light housekeeping such as making coffee and keeping conference rooms orderly

· Handle light maintenance such as replacing light bulbs (if necessary)

· Handle reception work including answering phones, taking messages and greeting visitors

· Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the client location

Qualifications

•  High school Diploma or equivalent
• 2-5 years’ experience working in a mailroom or professional office environment
• Advanced knowledge of metering, weighting, logging and other shipping procedures
• Proficient computer skills preferred
• Excellent ability to perform routine functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
• General supervision and instructions given for routine work and detailed instructions given for new activities
• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

May lift and/or move up to 50 lbs

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within

A company focused on creating a positive work and client environment

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!