Position: Server Dept./Division: Dining Services Reports To: Dining Services Director
Position Summary
The Server takes the lead in creating an exceptional dining experience for residents and guests. Working in the
front of the house (the dining room), the Server answers questions about the menu, takes food and drink orders,
delivering the meal and removing dinnerware from the table in a timely manner. The Server is also responsible
for the preset and continued cleanliness of the dining room and service areas.
Essential Functions
Before, Between and After Dining Hours
•Ensure dining room and service area is cleaned per procedure and free of debris
•Ensure ample supply of flatware is clean and placed according to expectations
•Review the day's menu and speak with chef/sous chef's regarding interesting information regarding
foods offered
•Know the resident's diets and likes and dislikes
•Ensure the dishes and dish area are cleaned
During Dining Hours
•Welcome and greet residents and guests
•Communicate daily specials and any menu changes
•Take food and beverage orders from residents and guests, and communicate their order to the
chef/sous chef for preparation
•Monitor resident and guest dining experience to ensure we have exceeded their expectations
Successful Behavioral Attributes at Oxford Senior Living
•Humility: Share credit, emphasize team, and define success collectively rather than individually
•Positive Attitude: Display a "can-do" attitude focused on providing solutions
•Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
•Emotional Intelligence: Serve the community by placing the needs of the community team members and
residents ahead of your own
Minimum Qualifications
•Previous experience in a customer service related role
Preferred Qualifications
•Experience working in a food service environment, preferably as a server or host
•Experience working in a senior living community
Physical Working Requirements
•Able to do occasional lifting of up to 50 pounds
•Repetitive walking, bending, and squatting
•Able to work flexible schedule, including evenings and/or weekends
•Team Member is subject to outside environment conditions occasionally, inside conditions frequently,
with protection from weather conditions but not necessarily from temperature change
Canoe Brook Catoosa Assisted Living is an EEO employer - M/F/Vets/Disabled