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Responsibilities:
- Oversee all front office operations including reception, reservations, and guest services
- Ensure efficient check-in and check-out processes for guests
- Manage room assignments and accommodate special requests
- Train, supervise, and support front desk staff to provide exceptional customer service
- Handle guest inquiries, concerns, and complaints in a professional manner
- Maintain updated information on room availability, rates, and promotions
- Monitor daily arrivals, departures, and room inventory to maximize revenue
Qualifications:
- Preferred IHG Experience and knowledge of IHG Brand Standards
- Proven experience in hotel management or a similar role within the hospitality industry
- Excellent communication skills with proficiency in phone etiquette and guest relations
- Ability to speak multiple languages is a plus (bilingual or multilingual)
- Proficient in using hotel management software and phone systems
- Strong leadership skills with the ability to motivate and manage a team efficiently
This position offers an exciting opportunity for a skilled Front Office Manager to lead our front desk team in providing exceptional guest experiences. If you have a passion for hospitality and possess the required qualifications, we invite you to apply for this rewarding position.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Accommodations
$45k-60k (estimate)
02/21/2024
05/16/2024
candlewoodsuitescotulla.com
COTULLA, TX
<25
2015
<$5M
Accommodations
The job skills required for Hotel Front Office Manager include Front Office, Guest Service, Customer Service, Leadership, Front Office Operations, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Office Manager. Select any job title you are interested in and start to search job requirements.