** Team Leader**

**Job Category****:** Craft Workers **Requisition Number****:** TEAML001812 Showing 1 location **Job Details**

**Description**

**Description**

* Safety is always the first consideration in all aspects of the service business. The team leader will be responsible for maintaining a safe environment, by leading by example, safety shares, Tyfoom, proper tooling, PPE, near-miss reporting, and practicing safe behaviors.

* Assist Product Support Supervisor by managing job progress and quality, manage flat rates, accurate and complete service reports, manage parts, and core return processes.

* Lead, coach, and mentor all direct reports utilizing the E.D.G.E. method for a safe and developmental culture.

* Assist with performance issues, workplace maintenance, contamination control, CPS, and reviewing estimates

* Provide technical assistance to each employee, coach employees in time management, ethics, achieving goals, quality, and working as a team.

* Work directly with other departments to find solutions

* Communicate with customers and internal departments on the phone and in person.

* This is a working team lead position

**Qualifications**

**Skills**

**Required**

**Time Management** *Expert* **Problem Solving** *Expert* **Ability to Meet Deadlines** *Expert* **Working Knowledge of DBS** *Expert* **Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)