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Campbell Clinic Orthopaedics is Hiring a Business Services Specialist PT, Full-Time 40 Hours Near Germantown, TN
Position SummaryProvides excellent customer service related to scheduling patient care. Serves as an effective liaison for communication between patients and staff. This position is full-time, 40 hours per week. Essential Functions Statement(s)
Schedules appointments related to physical therapy (walk-in and via phone)
Manages phone system and assists Physical Therapist in taking messages
Greets visitors and patients to determine their needs and directs them accordingly
Administers and enters patient intake forms
Communicates with patients regarding insurance coverage and financial responsibility
Collects co-pay, co-insurance and other balances owed on account
Prints billing slip for Physical Therapist to mark services performed
Schedules follow-up appointments and cancels patient appointments due to no show
Enters charges and reconciles payments
Manages buckets in Athena and ensures that claims are in drop status at charge entry
Maintains cash drawer for making changes and balances it daily
Verifies that all billing slips are submitted at the end of the day
Serves as a liaison between the Business Office and Physical Therapy to ensure eligibility and Patient benefits are obtained before patient appointment
Performs others tasks as assigned
Skills & AbilitiesEducation: High School Graduate or General Education Degree (GED): Required Experience: Previous experience in the operations of a physical therapy office is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Campbell Clinic Benefit Summary Campbell Clinic offers a lucrative benefit package to support employees and their families.