ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.

• Check station before, during and after shift for proper set-up and cleanliness
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
• Replenish beverages as necessary and check with guests for overall satisfaction
• Market and serve upon request any dessert items
• Guest satisfaction and present check. Process check per restaurant procedures

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
• Supplement the bushelp in cleaning and resetting the tables
• Perform all assigned sidework to include replenishing condiments and restocking sidestands
• Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to H. Toads guidelines
• Attend required meetings

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Knowledge of the appropriate table settings, serviceware, and menu items
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
• Ability to remember, recite and promote the variety of menu items
• Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift
• Ability to operate beverage equipment
• Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.