After an internal training period, you will be part of the Service Technicians (US). You independently and correctly carry out preventive and corrective interventions within and outside Europe. You are good at troubleshooting: able to think critically, analyze and solve the problem yourself. You carry out your work assignments according to the predetermined standards and safety instructions. You make a correct and complete report of your interven...
You ensure the correct execution of service contracts in a 24/7 international environment. You support the monthly service meetings with customers. You support the Service Desk engineers and technicians in the US (5FTE) and Australia (3FTE) as regards follow-up of incidents, follow-up of interventions and general administration and reporting. You contribute to the optimisation of the Service Organisation. Using the reports and analyses, you asses...
You ensure the correct execution of service contracts in a 24/7 international environment. You support the monthly service meetings with customers. You support the Service Desk engineers and technicians in the US (5FTE) and Australia (3FTE) as regards follow-up of incidents, follow-up of interventions and general administration and reporting. You contribute to the optimisation of the Service Organisation. Using the reports and analyses, you asses...
