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Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location.
Responsibilities
1. Greet and register patients. Explain payment policy and insurance coverage prior to patient registration, obtaining insurance and demographic information. Seek the assistance of medical personnel when patients are in immediate distress and refer all questions of a medical nature to medical personnel. 2. Responsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy. 3. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable. 4. Process a daily summary of payments, charges, balances, and claim edits. 5. Responsible for handling all telephone calls to the facility, answering questions and furnishing information when possible and forwarding calls as applicable or necessary. 6. Assist clinical personnel with clerical work and other duties relating to the preparation of the patient. 7. Responsible for making deposits for daily transactions. 8. Responsible for maintaining medical records and filing of such. 9. Assist in ordering and maintaining inventory and stocking office with supplies etc. needed for smoother office operation. 10. Open mail and route to appropriate personnel. 11. Process all medical record requests with appropriate documentation and completion. 12. Assist in processing of edit reports from patient management system. 13. Cross train across various practices and/or departments as needed and determined by management.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.
Education
• High School Diploma or GED (Required) Experience: 6 months related experience
Credentials
• No Certification, Competency or License Required
Work Schedule: Days
Status: Full Time Regular
Location: Summersville
Location of Job: US:WV:Summersville
Full Time
Ambulatory Healthcare Services
$35k-41k (estimate)
02/19/2023
06/15/2024
camc.org
CHARLESTON, WV
3,000 - 7,500
1971
TERRY HAMILTON
$1B - $3B
Ambulatory Healthcare Services
The official account of southern West Virginias largest health care system. We employ nearly 7,000 people amongst four hospitals, a cancer center and multiple remote locations. As an academic medical center, we also work with medical residents and fellows to help expand their expertise and knowledge in the medical field.
The job skills required for Registration Representative include Customer Service, Scheduling, Patient Registration, etc. Having related job skills and expertise will give you an advantage when applying to be a Registration Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Registration Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Registration Representative positions, which can be used as a reference in future career path planning. As a Registration Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Registration Representative. You can explore the career advancement for a Registration Representative below and select your interested title to get hiring information.
If you are interested in becoming a Registration Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Registration Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Registration Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Registration Representative jobs
Earning a bachelor’s degree in hospitality management will arm you with special competencies to work with people in varying situations
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Good reading and writing skills.
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Strong grammar and spelling
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