20 Patient Accounts Customer Service Rep -- Patient Accounts -- General Hospital Jobs in Charleston, WV
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Charleston Area Medical Center (CAMC) Health System
Charleston, WV | Full Time
$37k-45k (estimate)
1 Month Ago
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Charleston Area Medical Center (CAMC) Health System
Charleston, WV | Full Time
$34k-43k (estimate)
1 Month Ago
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Patient Accounts Insurance Verification Specialist -- Central Scheduling -- Document Center Building
CAMC Health System
Charleston, WV | Full Time
$39k-47k (estimate)
2 Months Ago
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Charleston Area Medical Center (CAMC) Health System
Charleston, WV | Full Time
$33k-41k (estimate)
1 Month Ago
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Charleston Area Medical Center (CAMC) Health System
Charleston, WV | Full Time
$34k-43k (estimate)
1 Month Ago
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Patient Accounts Customer Service Rep -- Patient Accounts -- General Hospital
$36k-45k (estimate)
Full Time | Ambulatory Healthcare Services
2 Months Ago
CAMC Health System is Hiring a Patient Accounts Customer Service Rep -- Patient Accounts -- General Hospital Near Charleston, WV
Responsible for the effective follow-up and collection of high dollar, delinquent, and problem account receivable claims by resolving patient inquiries in a timely and effective manner.
Responsibilities
• Follow up on accounts having received one or more unanswered statements. • Obtain necessary information from guarantor/insurance company to obtain reimbursement. • Research accounts to obtain resolution, and do so with minimal support from Customer Service Team Lead or Supervisor, while serving as a resource to other PA Customer Service Representatives. • Review accounts to determine if they meet charity guidelines. • Receive incoming calls and mail that are within the assigned area of responsibility. • Make adjustments on accounts as needed, as well as move transactions that may be posted in error. • Cerner SME duties as needed. • Assist with training of new PA Customer Service Representatives.
Knowledge, Skills & Abilities
1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.
Education
• High School Diploma or GED (Required) Experience: None
Credentials
• No Certification, Competency or License Required
Work Schedule: Days
Location: General Hospital
Location of Job: US:WV:Charleston
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$36k-45k (estimate)
POST DATE
04/11/2023
EXPIRATION DATE
07/20/2024
WEBSITE
camc.org
HEADQUARTERS
CHARLESTON, WV
SIZE
3,000 - 7,500
FOUNDED
1971
CEO
TERRY HAMILTON
REVENUE
$1B - $3B
INDUSTRY
Ambulatory Healthcare Services
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About CAMC Health System
The official account of southern West Virginias largest health care system. We employ nearly 7,000 people amongst four hospitals, a cancer center and multiple remote locations. As an academic medical center, we also work with medical residents and fellows to help expand their expertise and knowledge in the medical field.
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