CAMBRIDGE SECURITY SERVICES| Scheduling Coordinator

$18.00 - FULLTIME

Walk in are welcomed between the hours of: 9:00am and 3:00pm - Monday through Friday

5100 North Federal Highway, Fort Lauderdale Florida, 33308 - CSS License #B2800283

About Us:

At Cambridge Security Services, you will be a member of the most respected security firm in Florida. We are pleased to secure some of the most prestigious properties and schools in the world. Cambridge Security Services has been the benchmark of American security since 1984 and our security services stretch throughout the State of Florida.

This position calls for a high level to detail and recording

Requirements Include:·

• Full-Time and Full Flex availability, as shifts and schedules may change weekly·
• Must have previous multi-level scheduling experience
• Use of Microsoft Outlook, Spreadsheet Software, and Word Documents· Knowledge of security operations·
• Strong oral and written communication skills· Strong customer service and service delivery orientation·
• Must be detail-orientated and able to handle multiple tasks·
• Ability to work at a fast pace and work efficiently under pressure· Must possess a high school diploma or equivalent·
• Must possess a valid Driver’s License in order to drive company vehicles
• Exceptional customer service, active listening, verbal and communication skills, and professional phone voice
• Proficiency with computers and strong typing skills, including Microsoft Office Applications· Strong time management and decision-making skills.
• Ability to work as a team, work in collaboration, and cooperate with a team.
• Ability to assess and evaluate situations effectively·
• Ability to identify critical issues quickly and accurately·

Responsibilities Include:·

• Ensuring all sites have a created and filled schedule·
• Receiving and making phone calls regarding schedules, uniforms, and orientation·
• Updating valiant with call outs and shift coverage·
• Scheduling guards for meetings and classes· Knowing site specific post orders and ensuring any questions from guards can be answered correctly regarding sites·
• Managing unbilled overtime (Making sure minimal is given if unnecessary)· Updating floaters lists accordingly·
• Receiving lists of license renewals and advising guards of their license statuses. Also, receiving updated copies, via text or email, and sending them to the Branch Manager·
• Documenting all call outs, no calls/no shows, and late-nesses· Effective oral and written professional communication skills·
• Branch Operations Director, and Branch Operations Specialists· Scheduling new hires for appointed requisition forms and sufficient training· Sending a daily email on what transpired throughout the day and the daily work of the branch coordinator·
• Texting guards their schedules correctly and professionally (via text and/or email)· Making guards permanent schedules to reduce the amount of sending schedules weekly· Knowing all sites in the Branch and guards who can and cannot be placed at the certain sites·
• Under dire circumstances, may be required to help deliver and/or pick up company vehicles·
• Any other duties as assigned by Branch Operations Manager