The receptionist will create a warm and inviting environment for parents and visitors. Receptionists must have customer service skills and provide a friendly atmosphere. Receptionists attend to visitors and deal with inquiries on the phone and face-to-face. The receptionist greets parents and assists them with checking their child in and out of the after-school program. The receptionist keeps safety in mind while monitoring the phones, cameras, and doors.

Main Job Tasks and Responsibilities

• Answer telephone, screen, and direct calls
• Take and relay messages
• Provide information to callers
• Input and monitor data on the school information system
• Attend to students coming to the office
• Communicate messages to and from parents
• Greet persons entering the school office
• Assist with general first aid for student injuries while on the playground or in the classroom
• Direct persons to the correct destination
• Assist parents with checking their child in and out of the program
• Assist parents with using the security check-in system
• Deal with queries from the public and customers
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Control inventory relevant to the reception area
• Tidy and maintain the reception area

Key Competencies

• Be in whole-hearted agreement with the school’s Statement of Faith,
• Be a "born-again" Christian who knows the Lord Jesus Christ as Savior (John 3:3, 1 Peter 1:23).
• Be a Christian role model in attitude, speech, and action toward others. This includes being committed to God’s Biblical standards for sexual conduct.
• Faithfully attend and financially support a local church whose fundamental beliefs are in agreement with the Statement of Faith of this school (Hebrews 10:25).
• Have the spiritual maturity, academic ability, and personal leadership qualities to “train up a child in the way he should go.”
• Self-motivation
• Verbal and written communication skills
• Attention to detail
• High work standards
• Problem-solving skills
• Decision making
• Learning orientation
• Flexibility and adaptability
• Initiative

Relationships

Number of people supervised: None

Education and Experience

• A high school diploma is required
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Keyboard skills
• Ability to work a switchboard
• First Aid training is preferred, but not required

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.