Job Summary:
Work Closely with end users and Backend Service Desk. Ability to work as a technical team lead onsite for Field Services. User Support for 100 users. Physical support to Servers, Storages and Back up.
Supporting Off shore Team for Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Network Support; VoIP Support; Supporting Implementation of Infrastructure Support tools.