I. Job Summary

To provide an excellent dining experience for our guests through proper steps of service and maintain a great work environment for our fellow hosts and vendors. Take and deliver accurate food and drink orders.

II. Summary of Major Duties & Responsibilities

· Checks with Manager for daily forecast training standard objectives.

· Stocks and presents food/beverage items to standard.

· Inspects dining room for cleanliness, proper supply levels and proper staffing.

· Orders/requisitions food and supplies through lead/sous chef.

· Completes daily starting and ending inventory counts

· Maintains a clean and sanitary environment in compliance with all local and federal health codes.

· Make specialty beverages to standard.

· Uses POS accurately. Handles cash and credit card transactions as directed.

· Participate in upsell strategies as directed by management.

· Participates in daily line ups.

· Practices service standards and current training throughout service.

· Assumes duties of Supervisor in absence or as directed.

Management reserves the right to change and/or add to these duties at any time.

III. Educational and Experience Requirements

· Must be at least 18 years of age

· High school diploma or equivalent

· Must be able to obtain food handler certification.

· Must successfully complete a pre-employment background check

IV. Personality/Attitude Requirements

· Able to project Callaway Resort and Garden's image by being genuinely friendly and caring and by taking pride in their work.

· Must be self-motivated and disciplined.

· Must be able to prioritize and complete work assignments on a timely basis.

· Must maintain strict confidentiality and judgment regarding privileged information.

· Must display and live out our Lead with Love principles by being patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.

· Must be willing to constantly improve.

· Must have professional appearance with good personal hygiene.

· Must promote and support a "team" work environment by cooperating and helping co-workers.

· Must adapt to changes easily.

· Must tolerate a fast-paced, hectic environment.

· Must show appreciation to others.

· Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

V. Essential Functions Necessary To Perform Job Duties

· Able to display and live out our Lead with Love principles by being patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.

• Able to hear, see and speak.
• Able to speak, read and write in English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to maintain good personal hygiene.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.

· Able to tolerate temperatures of0 to 100 degrees.

· May compile objective and measurable data and produce reports.