Communications Specialist (Public Affairs Communications Specialist II)
Job no: 538891
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Marketing/Communications, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Summary
The Communications Specialist will plan and manage the writing and editing of websites, emails, print, training materials, etc., to support Enrollment Services.
They will collaborate with campus partners to verify rankings, facts, deadlines, and other important information; oversee the SDSU Admissions social media channels, social media calendar, and social media student assistant team; coordinate the student electronic communication schedule when communicating with prospective and admitted students, parents, counselors, and current students (with regards to registration) via emails; and plan and coordinate communication efforts to inform students, faculty, and staff of upcoming changes to deadlines, processes, or procedures managed or facilitated by Enrollment Services.
The Communications Specialist uses a customer relations management system (CRM) and a content management system (CMS ) to manage communication and review text. In addition, they will participate in campus-wide committees and collaborate with campus partners in promoting campaigns, and develop and maintain relationships with campus communicators, and support other Communications staff as needed.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
This position is approved for partial telecommuting with onsite work in San Diego.
Department Summary
Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Office of Evaluations, Prospective Student Services, Out-of-State, Specialized and International Recruitment, Class Schedule, and Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.
The Enrollment Services Communications Office oversees all internal and external communications (publications, websites, marketing and informational campaigns, etc.) to the campus and community regarding enrollment topics, including recruitment, admissions, and registration. In addition, the ES Communications Office supports all specialized recruitment activities by implementing effective communication and marketing plans and creating all marketing materials.
For more information regarding the Enrollment Services department, click here.
Education and Experience
Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification.
Key Qualifications

• Thorough knowledge of and ability to use effective media outlets, including planning, media coverage, and media publicity campaigns for the university and events.
• Ability to apply market research to identify communication needs and target audiences.
• Thorough knowledge of web communication techniques, vehicles, and formats.
• Ability to analyze and select pertinent facts and integrate them into communication vehicles.

Compensation and Benefits
Starting salary upon appointment is not expected to exceed $4,583 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $3,949 - $7,143 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Supplemental Information
Initial review of the required application materials, including cover letters and resumes, will begin on June 3, 2024. To receive full consideration, apply by June 2, 2024. The position will remain open until filled.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu.
Advertised: May 10 2024 Pacific Daylight Time
Applications close: