Job No: 518367
Work type: Auxiliary
Categories: Excluded, At-Will, Full Time, Student Services Santos Manuel Student Union
California State University, San Bernardino
Financial Literacy Center & Graduate Student Success Center Coordinator
Rate of Pay: Based on Qualifications
Target Start Date: October 17, 2022
Employment Status: At Will Employee, Benefits Eligible, Santos Manuel Student Union
Location: California State University, San Bernardino
Hours per week: 40 Hours (Non-Exempt)
About Santos Manuel Student Union at CSUSB
(This is not a state position)
The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders.
Employment Summary
Full-Time, non-exempt position.
Work Schedule
This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.
General Purpose
Reporting to the Associate Director of Student Services and Philanthropic Giving for the Santos Manuel Student Union (SMSU), the Coordinator of the Financial Literacy and Graduate Student Success Centers will assist with the administrative and operational duties of the centers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assists with the recruitment, hiring, training, supervision, and evaluation of student assistants for the centers. Establishes and maintains regular office hours.
• Assists the Associate Director of Student Services and Philanthropic Giving with various operations and projects, including operational policy development and review, project proposal development, and program assessment.
• Prepares drafts of the Financial Literacy Center and Graduate Student Success Center monthly, quarterly and annual board reports, and maintains the department manuals for review by the Associate Director of Student Services and Philanthropic Giving.
• Develops, implements, supervises, and instructs programs, seminars/workshops and special events for participants and staff.
• Supervises students assistants, develops student assistants schedules for the centers' programs, workshops, and special events, approving trades/shifts as needed.
• Plans, executes and direct meetings and trainings for student assistants on a monthly or semesterly basis.
• Maintains participation records, develops survey instruments to evaluate departmental progress, and implements regular evaluation of the Financial Literacy and Graduate Student Success Centers' programs and services.
• Develops promotional materials along with the Marketing Department for recruiting, promoting, and involvement in all related programs.
• Leads centers' the research, purchase and inventory of equipment and supplies.

• Communicates and enforces SMSU policy and operating procedures to effectively express expectations to customers, students and employees using the facility.
• Responds to a variety of customer inquiries and requests in a timely and professional manner.
• Ensures compliance of all Student Union and related university policies and procedures.

Supervisory Responsibilities
Supervision of student assistants and volunteers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Master's degree or equivalent in a related program is required;
1 - 2 years of experience working with students required, ideally in a student development or advising capacity.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook.
Certifications, Licenses, & Registrations
First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.
Benefits Include

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement
• CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation
• Unemployment Insurance
• State Disability Insurance

Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
Supplemental Information
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.