Orientation

• Preparation
• Prepare orientation room
• Prepare enrollment documents and orientation packets for new students
• Prepare placement exam materials
• Greet new students on their first day
• Enrollment documents
• Assist students with completing enrollment documents
• Scan and upload
• Input students’ information
• Track which documents are missing and follow up as necessary
• Send app login emails to new students
• Placement exam
• Give and proctor placement exam
• Grade placement exams and input exam scores
• Scan and upload
• Presentation
• Present Canva to students
• Walking tour
• Lead a walking tour around the school area
• Photos
• Take and upload individual pictures of new students
• Create new student IDs
• Take and upload group photo of new students (on walking tour)

Weekly Duties

• Classes and class changes
• Print new student list
• Distribute student books and level documents
• Update student book inventory
• Teacher class sets
• Update teacher class set inventory
• Attendance
• Generate, print, and distribute
• Input
• Scan and upload
• Input attendance excuses
• Grade reports
• Generate, print, and distribute
• Input
• Scan and upload
• Evaluations
• Generate, print, and distribute
• Input
• Scan and upload
• Level up
• Input student information
• Prepare level up documents and packets for students taking the level up exams
• Input results
• Scan and upload
• Feedback
• Send one week evaluations
• Send final feedback
• Review student feedback
• Enter feedback and assign follow up on feedback to necessary team members
• Curriculum
• Print and distribute curriculum

Student Management

• Serve as the face of the school
• Student requests (in school)
• Attendance inquiries
• Vacation requests
• Class requests
• Level up requests
• Leave early requests
• Student advising (outside of school)
• Activities - CAP and EA
• Recommendations (i.e. renting a car, directions, buying a bus pass)
• Student birthday cards
• Sim cards
• Sell
• Collect payment
• Input

Graduation

• Preparation
• Certificates
• Generate and edit
• Print and distribute
• Transcripts
• Generate and edit
• Print and distribute
• Prepare graduation room
• Hand out student certificates / transcripts
• Distribute and collect gaps and gowns
• Take and upload group photo of graduating students

Groups

• Preparation
• Plan and execute
• Follow guidelines as to specific requirements for group as listed by Supervisors
• Send out reports as requested by sponsors / agencies
• Record and communicate correspondence with students and sponsors / agencies
• Assigned tasks regarding group given by Supervisors

Admissions

Inquiries

Take care of inquiries from direct students and agencies

Admit and invoice walk-in students

Payments

Collect payments from students onsite and record payments in Fidelo when

needed (Cash and credit card)

Student interaction

Answer questions from both students and agencies about the admissions and

housing

Housing

Host family visits

Visit our host families when needed

Visit our residential providers when needed

Search new host families when needed

Housing maintenance

Communicate maintenance requests

Apartment inspections

Airport transfer

Collect departure (flight) information for upcoming students proactively

Sevis accreditation

DSO duties

Issue I-20 documents for students

Complaints

Helps solving complaints of students / agents

Takes especially care of housing and airport transfer complaints

Other Duties

• Keep school and work spaces neat and organized
• Office supplies
• Organize
• Update list with necessary supplies
• Holiday parties
• Organize and plan
• Decorate school
• Prepare supplies
• Set up
• Facilitate parties
• Clean up
• Take and upload photos of students (during party)
• Keep track of copy machine needs and communicate with Logicopy regarding issues and toner / staple replacements
• Read and respond to emails
• Answer incoming phone calls
• Assist with walk in students
• Take and upload photos for social media accounts
• Keep track of student requests on Trello
• Keep up to date with policies and procedures and offer constructive feedback for improvements
• Lifting, moving, standing for periods of time appropriate to position - Moderate lifting and carrying up to 25 pounds
• Other projects as assigned by supervisor

Last updated : 2024-05-12