Service Center Rancho Santa Margarita Job Summary Verify and distribute parts in a timely, accurate and efficient manner and in accordance with Caliber S.O.P. and center procedures, which allows teammates to complete repairs in a timely manner. Support, train and motivate Parts Coordinators as necessary. Essential Job Duties Train, counsel, motivate and monitor performance of Parts Coordinator(s), as necessary Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary Perform other related duties as assigned to ensure an efficient and effective repair Inspect all parts for damage and quality/accuracy Verify correct parts with mirror match within 2 hours of receipt Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians Post and scan parts Return and re-order incorrect or damaged parts Complete QC sheet for every vehicle as applicable Complete parts “hot runs” as necessary Maintain pending credits at zero Keep work area clean and well organized Comply with all Caliber safety rules, guidelines and standards Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc. Skill/Requirements Must be at least 18 years of age Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver) Ability to effectively communicate with others, oral and written Ability to read and understand instructions, written estimates and work orders Multi-tasking; adapts easily to fast-paced environment Personable, friendly demeanor with “World Class” customer service approach to internal and external customers Maintain a well-groomed, professional appearance Physical Requirements / Working Conditions Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Caliber enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.