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Field Service Representative I
$46k-61k (estimate)
Full Time | Durable Manufacturing 3 Months Ago
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Calgon Carbon Corporation is Hiring a Field Service Representative I Near Savannah, GA

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers outstanding products that make the air we breathe and the water we use safe for generations to come.

Position: Field Service Representative I
Location: US – Remote (Downington, Atlanta)

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Full-time position with hours Monday – Friday 9:00-5:00 PM; ability to work weekends when required

Travel: Automobile travel alongside some air travel to job sites

The Field Service Representative I will be responsible for direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings; this is part of CCC’s customer support and service value proposition by contractual obligation

Duties and Responsibilities (not limited to)

  • Carbon and other media removal and installation
  • Scheduling and documentation of daily on-site activities using FSWO database and work process
  • Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process
  • Carbon adsorption equipment installation and removal
  • Carbon adsorption equipment maintenance, inspection repair and troubleshooting

Qualifications

  • A High school diploma or general education degree (GED) is required
  • A Driver’s License is required
  • 1 year of work experience in the activated carbon industry is required
  • 2 years or greater experience in the activated carbon industry is preferred

More about Calgon Carbon, A Kuraray Company

We are a company of scientific innovators with over 205 patents. For over 75 years, we’ve been innovating solutions to the world’s emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon’s product portfolio now encompasses more than 700 direct market applications.

Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron.

Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.

Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans
VEVRRA Federal Contractor

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: Remote

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$46k-61k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

04/04/2024

WEBSITE

calgoncarbon.com

HEADQUARTERS

MOON TOWNSHIP, PA

SIZE

1,000 - 3,000

FOUNDED

1942

TYPE

Private

CEO

STEVAN R SCHOTT

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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Calgon Carbon manufactures and commercializes activated carbon and absorption systems for air and water purification applications.

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The following is the career advancement route for Field Service Representative I positions, which can be used as a reference in future career path planning. As a Field Service Representative I, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative I. You can explore the career advancement for a Field Service Representative I below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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