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As a thriving, independently owned family practice, Caldera Family Medicine is excited to add a full time Patient Care Coordinator to join our team!
Job description
Medical Receptionist
Caldera Family Medicine is committed to providing quality patient care that begins with a quality team. We aim to foster a work environment that builds our staff both personally and professionally. We believe that utilizing each team members talents and strengths helps to make us a well-rounded family practice. As a Patient Care Coordinator (Medical Receptionist), you will be a key component in the facilitation and organization of a smooth and coordinated healthcare environment and support delivery of quality patient care.
JOB DESCRIPTION
● Represent our family practice with a professional and welcoming demeanor.
● Greet and register patients according to established protocols.
● Answer incoming calls in a prompt and courteous manner.
● Navigate telephone inquiries and transfer calls as required.
● Assist patients in completing all necessary forms and documentation.
● Inform patients of medical office procedures and policies.
● Schedule patient appointments efficiently to ensure a well-ordered flow of the practice.
● Ensure patient information is accurate and up to date on a regular basis.
● Maintain and manage patient records, including scanning of documents, billing information, and medical insurance.
● Entering insurance information in patient charts and verifying patient coverage by insurance.
● Help patients arrange payment for services not covered by their insurance.
● Collect co-pays, payments, and balances.
● Obtain external medical reports as requested by medical staff.
● Respond and comply with requests for information.
● Assist with incoming and outgoing mail.
● Assist with outreach for Quality Improvement Measures.
● Complete other clerical duties as assigned.
● Ensure reception area is well maintained, organized, neat, and clean.
● Assist in maintaining cleanliness and organization throughout the practice as needed.
● Contribute to a positive and cohesive working culture among all departments of the clinic.
● Safeguard patient privacy and confidentiality
KNOWLEDGE
● High school diploma
● Medical terminology, procedures and diagnosis
● Computer and relevant software applications
● General administrative and clerical procedures
● Working knowledge of healthcare insurance preferred
SKILLS
● Communication skills
● Information collection and management
● Planning and organizing
● Attention to detail
● Customer service skills
● Adaptability and confidentiality
BENEFITS
● Medical Health Insurance
● Dental Membership
● 401(k) Matching Retirement Plan
● Employee Discount
● Paid Time Off
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
$35k-41k (estimate)
01/16/2024
05/31/2024
The following is the career advancement route for Patient Care Coordinator/Medical Receptionist positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator/Medical Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator/Medical Receptionist. You can explore the career advancement for a Patient Care Coordinator/Medical Receptionist below and select your interested title to get hiring information.