Under supervision of the Director or designee, supervises staff in the provision of case management services, crisis intervention, individual and group rehabilitation services and psycho education for consumers including adults with severe mental illnesses and children/youth with serious behavioral and emotional disorders and/or substance abuse disorders.
DISTINGUISHING CHARACTERISTICS:
 This is a management level Classification. Applicants are expected to have the ability to supervise staff in the provision of case management and related services and possess considerable knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse related issues. Applicants are also expected to understand the principles of supervision, of behavioral health and/or substance abuse services, principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance abuse; scope and activities of public and private health and social services agencies.

• Provides supervision for interns.
• Supervises staff in the provision of case management and related services.
• Monitors quality assurance activities.
• Meets with consumers to monitor status.
• Conducts orientation, educational and rehabilitation groups.
• Participates in treatment planning activities.
• Evaluates and provides intervention for crisis.
• Develops resource listings for professional assistance.
• Collaborates with co-staff and external agency personnel or providers such as group homes and residential facilities according to state, federal and department guidelines in a system of care model to develop relationships and integrated treatment plans.
• Provides individual rehabilitation counseling.
• Attends court hearings as program appropriate.
• Develops, manages and supports efforts and programs specific to either the Mental Health or Substance Abuse Programs.
• Participates in community activities dealing with issues related to the impact of mental illnesses, addiction or substance abuse on the community and on consumers of behavioral health services.
• Attends staff meetings, treatment planning and monitoring through utilization management and review.
• Works to support medical clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals.
• Develops, manages, and trains staff on policies and procedures as they relate to case management duties.
• Provides on-call coverage.
• Reviews and approves case management notes and ensures they meet all standards of documentation.

Knowledge of:
Community resources related to mental health and/or addiction or substance abuse and related issues, and a general understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addition and substance abuse; scope and activities of public and private health and welfare agencies. 
Ability to:
Apply the principles of current mental health and/or addition or substance abuse treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; write clear, accurate and concise notes and reports; utilize technology for case management purposes; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addition, substance abuse, and related problems. 
Education, Training, and Experience:
Bachelor's degree in psychology, social work, chemical dependency, or a related field and five years of full-time experience providing case management type services in a supervised behavioral health setting. Master's or Doctoral degree in psychology, counseling, social work, chemical dependency, or a related field may be substituted for two years of experience. Leadership experience required.Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles.