JOB OVERVIEW

We are seeking an experienced General Manager (GM) to Lead our Calaveras Cantina Team at our Jupiter location in Harbourside Place. The GM is responsible for overseeing the day-to-day operations of the restaurant while leading and developing our Team. Coaching and mentoring is a critical responsibility of the GM. The GM will ensure the highest level of quality food and service by implementing policies and procedures set forth by the company, while maintaining a positive attitude and promoting a fun work environment.

The GM will directly oversee the Management Team and will be responsible for managing and delegating AORs in each department. The GM will ensure that all budgeted goals are being met or exceeded, and all safety and sanitation regulations are being adhered to. The GM will also oversee costs and inventory with the assistance of the AGM and the rest of the management Team. The GM will work directly with the Head Chef to ensure proper communication from the Culinary Team to the Service Team. The GM will work closely with the owner and Management Team to ensure all facets of the restaurant are functioning properly and efficiently while maintaining the integrity of the Team.

AREAS OF RESPONSIBILITY

Operations

· Manage all restaurant operations including scheduling, planning, and forecasting while upholding service standards, product quality, and cleanliness

· Oversee weekly and end of month inventories

· Perform pre-shift meetings that are informative and inspiring with a focus on on-going training to maintain consistency in product and service standards

· Resolve issues quickly and efficiently with the best interest of the
Company and our Team Members in mind

· Communicate regularly with Team Members about goals and expectations

· Lead by example and be transparent at all times

· Identify leaders and develop them; utilize your leaders to help uphold standards and set examples

· Set clear goals, providing constant feedback with effective counseling and coaching

· Communicate and administer all Company policies and procedures

· Maintain adequate staffing levels for FOH Departments

· Ensure new Team Members are onboard properly and all documents are recorded properly

· Develop relationships with vendors and ensure best pricing

· Work directly with the AGM and Head Chef on labor forecasting and set sales goals

· Prepare reports and identify opportunities to improve margins and costs

· Utilize software systems in place

· Think outside the box; be creative and innovative when tackling challenges

· Share ideas for improvement

· Work with the other Managers to identify solutions quickly

· Always be looking for ways to improve overall performance and efficiency

Service

· Interact with Guests and maintain a presence on the floor

· Promote hospitality and exceed service standards, ensure every Guest leaves happy

· Solicit Guest feedback and report it back to the team

· Ensure guest satisfaction and resolve problems with the Guest’s best interest in mind

· Ensure the culture of the restaurant by leading with the companies guiding principles – quality service, quality products, quality atmosphere!

· Adhere to Federal, State, and local laws in addition to company policies, and hold Team Members accountable

· Become familiar with the service training program and ensure the quality of training

· Prepare and conduct performance appraisals for Managers

· Work with other managers directly to delegate tasks; do so responsibility and maintain accountability always

· Ensure proper cash handling and payment processing procedures

· Comply with OSHA, local health, and safety codes as well as company safety and security policies

· Emphasize safety, sanitation and security awareness, and ensure that Team Members are properly trained to uphold these standards

· Assist Team Members on the floor at all times during service ensuring that they are supported throughout the shift

· Ensure that Team Members are maintaining side work and that the restaurant is “tour ready” at all times from front to back

· Coach, encourage and mentor Team Members daily to be the best they can be

· Promote a positive work environment that is respectful and inviting

Benefits to joining the Calaveras Team

· PAID personal days (progressive)

· Health, Dental and Vision insurance

· PAID vacation package (progressive)

· 401K match

· Spend benefit per month that can be used at any of our locations or concepts

· Positive work environment

· Quarterly bonus program

· Profit sharing program

· Investment opportunity

THE COMPANY

At Calaveras Cantina, we create a fun and vibrant atmosphere for our Guests and Team Members through unique design choices and carefully crafted dishes and cocktails. We offer Sexy Mexican inspired cuisine, a wall of rare and popular Tequilas, and an array of craft margaritas and cocktails.

Calaveras Cantina is part of True Grit Hospitality Group, currently one of the fastest growing hospitality groups in South Florida. We pride ourselves on quality products, top-notch service, and an inviting and unique atmosphere for both our Guests and Team Members. We understand that our Team Members are the key to our success, and we seek out those who share a passion for great food, amazing craft cocktails, and genuine hospitality, just like we do.

True Grit Hospitality promotes a positive work environment and a quality of life that allows our managers to perform at their highest level. As we grow, we are looking for those who want to grow with us, and who can bring an intricate understanding of the hospitality industry to our company. Currently, we have three concepts, Voodoo Bayou located in Palm Beach Gardens and Fort Lauderdale, Calaveras Cantina located in Jupiter and in Boca Raton, and Roku Hula coming to Delray Beach in 2024. We will also be expanding into the Orlando Market in 2024.

If you are looking for a hospitality group that offers a better quality of life, where you can thrive and grow, then we are looking for you too! Our Goal is to provide an amazing and memorable experience for our Guests each time they walk into one of our restaurants. We do this by also creating the best working environment in our industry for our Team. Our foundation is built on quality training, growth, integrity, grit, and fun, and we look forward to a partnership of growth and success with all our Team Members.

Job Types: Full-time, Part-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 6 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 10 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jupiter, FL 33477: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What does Work Culture meant to you?
• What best Leadership style describes you?

Experience:

• Restaurant management: 6 years (Preferred)
• General Management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person