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ABOUT THE COMPANY
Cal-a-Vie Health Spa is a world-renowned award-winning luxury spa resort unlike any other. An exquisite oasis sheltered from the rush and competition of daily life, Cal-a-Vie Health Spa resembles a serene French village. Nestled away on 200 private acres in Northern San Diego County, our guests enjoy the lush, tranquil hillsides filled with beautiful vineyards and lavender fields, natural canyons and habitat. We are close to the communities of Vista, Bonsall, Oceanside, Carlsbad, Escondido, Temecula and Murrieta.
POSITION PURPOSE
Serves in a pivotal role within the esteemed Cal-a-Vie Health Spa team and functions as the initial point of contact for guests. Works in a dynamic reservations team to ensure a seamless and efficient booking process and exhibits excellence in guest relations and attention to detail. Demonstrates strong interpersonal skills and cultivates relationships with guests, travel agents, and referral networks regarding reservation requests/inquiries. Tracks future room availability and assists with developing forecasts, reports, and reporting for room revenue and occupancy. Possesses a sales-driven mindset and a meticulous approach to completing tasks.
ESSENTIAL FUNCTIONS
POSITION QUALIFICATIONS
Education/Certification: High School Diploma or equivalent
Knowledge: Working knowledge of Word, Excel, or other computer related programs; competent in writing skills
Experience: Excellent verbal and written communication for effective communication with guests and peers; one-year previous hotel/spa reservations sales experience desired; strong computer skills (MS Word/Excel, Property Management/Reservation software and database experience); ability to work weekends and holidays as needed; able to maintain a positive, friendly, and helpful tone to callers at all times.
Skills/Abilities: : Exceptional interpersonal, verbal, and written communications skills; strong organizational skills and detail oriented;high level of assessment and organizational skills;ability to deal with the public; ability to write and correspond with guest(s); ability to read and interpret documents such as safety rules, contracts, and procedure manuals; ability to get along with co-workers and work as a team; ability to handle high stress in the work environment and turn it into positive energy.
Availability: Ability to work 4 days a week, Friday – Monday. May vary, based on the business needs of the department.
WORKING CONDITIONS AND ENVIRONMENT
(i.e., necessary travel, unusual work hours, unusual environmental conditions, etc.)
Analysis of Physical Demands (Walking, lifting, equipment, operation, etc.)
Full Time
Sports & Recreation
$30k-39k (estimate)
03/29/2024
05/16/2024
cal-a-vie.com
VISTA, CA
100 - 200
2000
JOHN HAVENS
$10M - $50M
Sports & Recreation
An intimate, exclusive spa haven resembling a serene French village nestled within 500 private acres in northern San Diego County. Complemented by a 5:1 staff-to-guest ratio, the award-winning wellness program is customized to suit your personal fitness and wellness needs and goals resulting in improved health and vitality physically, mentally and emotionally.
The job skills required for Reservationist include Guest Service, Leadership, Written Communication, Guest Relations, Organizational Skills, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservationist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservationist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservationist positions, which can be used as a reference in future career path planning. As a Reservationist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservationist. You can explore the career advancement for a Reservationist below and select your interested title to get hiring information.
If you are interested in becoming a Reservationist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservationist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservationist job description and responsibilities
Assisting and advising customers who may be choosing from a variety of travel options.
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Making reservations for customers based on their various requirements and budgetary allowances.
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Reservationists must have the ability to schedule things efficiently.
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Checking the availability of accommodation or transportation on the customers’ desired travel dates.
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Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservationist jobs
Processes advance deposits on reservations.
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Handles daily correspondence. Responds to inquires and makes reservations as needed.
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Step 3: View the best colleges and universities for Reservationist.